[Resolved]  Aircel Prepaid — POOR NETWORK COVERAGE

Address:West Bengal

Hi,
I am a Aircel prepaid customer with number +[protected] from more than two years.I am facing the network coverage problem in my residence area from last more than one year. I had complained to customer care a lot of times, but always received a same response "We are going to install a new tower near HATIBAGAN SHYAMPUKUR STREET. I don't know why I am getting the same response and people on your side are not taking the problem seriously.If the response I am getting from the customer is correct when I can expect the new tower to be installed.

I am staying at the following address

31 C SHYAMPUKUR STREET KOLKATA 700004 [ NEAR HATIBAGAN TOWN SCHOOL ]

In our flat, balcony or even in our society the network signal bar on cell display goes up and down rapidly and sometimes it completely goes off. ...Due to this I am facing a lot of problems. I am not able to talk even I am standing in the balcony of my flat. Its very irritating.

me few friends have changed the service provider due to this coverage problem.

One thing, I want to add here is, there is no problem with my cell. So please don't suspect any problem with the handset that's not the case, I have tried using some other cell phone but results were same.

Please look into this issue as soon as possible.

Looking forward for your response.

Thanks & Regards
Avijit Sarkar
My aircel Number is : +91 [protected]

My aircel compalin number are :A) 1-[protected],
B[protected]
c) 1- [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I guess there is a technical issue, If you talk to the Aircel executives in an company store, thing would be shared with much more clarity. Try and visit the nearest Aircel store and report your issue, they will definitely help you out.
aircel is a bad network company.their network always disturbing.i use 27 gprs pack but speed is very slow.
i got just 10kbps.and also their is no 3g signal.and aircel han no sim in our locality.but aircel tower still there.please help me that i have a good speed in aircel.

name :ABBAS SK
VILL+PO :BARUIPARA
DIST:MURSHIDABAD
WESTBENGAL, PIN 742165

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