[Resolved] Aircel — Providing fake information in company website | |||
I seen aircel revised Prepaid Tariffs as per Telecom Consumer Protection Regulation 2012* in its official website..(*All the prepaid products including stock in the market have been revised as per Consumer Protection Regulation 2012. Please refer to the above link for details o[censored]pdated tariffs.. Call Forwarding Charges applicable are as per base tariff of respective tariff plans.) .. i recharged for 144rupee.. but cant get the benefit.. if i call and ask customer care , no proper response.. (call timings - 10.55 and 10:59 am , may 5th ).. please register my complaint for displaying fake information or unavailable info in company website or else make me to get benefit for that 144 rupee.... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Try visiting one of their outlets and speak about this issue, get things cleared and fixed. Good luck
Aircel — unusual or false charges
sir, i bhaskar moni barman was using a aircel post paid no.[protected] before 2-3 months ago but surrendered that particular no. due to charged by unnecessary or unmade or false ph call charges, and after getting an unsatisfactory response when inquired about da calls to the customer care...........and now using a pre-paid no of aircel[protected], and very sad or sorry to say on[protected] when i recharged my no by an 111 rupees card, found that after messaging on 25 no.(2 international, 4 national n 19 local msg.) without making an call my bal. became nil..........i have been charged by all the amount(111 rupees)by the company that i recharged in da morning. what to say Hi,
We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in
Thanks!
Team Aircel India
We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in
Thanks!
Team Aircel India
Dear Selvakumar,
they will not help you out. just send the mails and please do the recording for all the conversation with them.
also don't rely on them, as they make false commitments.
Regards,
they will not help you out. just send the mails and please do the recording for all the conversation with them.
also don't rely on them, as they make false commitments.
Regards,
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aircel company — Forgery
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