Aircel — recharge done but did not get any balance

Address:Karnataka

i have recharged my aircel number [protected] (karnataka) on 4th august 2012 with Rs68 for which i should get full talktime of Rs68 on my main balance.
but after the recharge i did not get any type of balance and when i complained Aircel customer care about this matter several times they told me that there is no recharge of Rs68 so i wont get any balance and my money wont be refunded either.
Before this recharge i have checked both the website www.aircel.com and www.paytm.com (from here i usually recharge my mobile) and i have attached images of both the websites as they show full talktime on Rs68 but still i did not get any balance.
please help me with this false recharge display and i should get full talktime of Rs68 else my money should be refunded.
my contact number - [protected]
email id - [protected]@gmail.com
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Aircel — did not get recharged

Sir. i tried to recharge my mobile with rs.111 through my SBI net Banking.transaction has been made.But i had no rechare for my mobile....so plz kindly refund my money ....
the details are shown below
CCA[protected]IG30928009 TRANSFER TO [protected] AVENUES INDIA PRIVATE
order details

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

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