Aircel — recharge done but did not get any balance | |||
i have recharged my aircel number [protected] (karnataka) on 4th august 2012 with Rs68 for which i should get full talktime of Rs68 on my main balance. but after the recharge i did not get any type of balance and when i complained Aircel customer care about this matter several times they told me that there is no recharge of Rs68 so i wont get any balance and my money wont be refunded either. Before this recharge i have checked both the website www.aircel.com and www.paytm.com (from here i usually recharge my mobile) and i have attached images of both the websites as they show full talktime on Rs68 but still i did not get any balance. please help me with this false recharge display and i should get full talktime of Rs68 else my money should be refunded. my contact number - [protected] email id - [protected]@gmail.com Was this information helpful? | |||
4 Comments | |||
Comments
Dear Customer,
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
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Aircel — did not get recharged
Sir. i tried to recharge my mobile with rs.111 through my SBI net Banking.transaction has been made.But i had no rechare for my mobile....so plz kindly refund my money ....the details are shown below
CCA[protected]IG30928009 TRANSFER TO [protected] AVENUES INDIA PRIVATE