Aircel Telecommunication — Send message to a number which already registered for do not disturb | |||
I am using the Aircel prepaid mobile number [protected] and I already registred under national do not disturb. But today, I got a meesage that, they (Aircel) deducted Rs.15 for dialler tune. Who give permission to deduct the amount from my account, moreover who give permission to send message to a number, which already registered for do not disturb. Was this information helpful? | |||
 6 Comments | |||
Comments
very desprating.it is like pick pocket offence.
"Services like friend zone are Value added services which at times can get activated when you respond to promo call and messages from the service provider. Activating DND service would help you get rid of these.
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Dear Customer,
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
Send message to a number which already registered for do not disturb
This is something disgusting
my number -[protected]
activated dnd on 21st december 2010
One of the assistance manager his name is ali of aircel gallery mira rd told me that after 28th december i will not get any messages or tellemarketing phone calls.
And he told Me after 28th december if you will get any messages or calls you can claim the amount of 50, 000 rupees
Now i am waiting for more two days tell me where should i claim this amount
In two days if ill not get answer with refrence to claim,
Ill give this to media
trust Me il ldo that
Today is 9th jan 2012
Will Wait upto 11th jan 2012
This is something disgusting
my number -[protected]
activated dnd on 21st december 2010
One of the assistance manager his name is ali of aircel gallery mira rd told me that after 28th december i will not get any messages or tellemarketing phone calls.
And he told Me after 28th december if you will get any messages or calls you can claim the amount of 50, 000 rupees
Now i am waiting for more two days tell me where should i claim this amount
In two days if ill not get answer with refrence to claim,
Ill give this to media
trust Me il ldo that
Today is 9th jan 2012
Will Wait upto 11th jan 2012
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Aircel Telecommunication — deducting money from phone balance without any information
I m using 2 aircel simcard ,1 for me & 1 for my wife but now i m afraid to recharge big amount coz in I m using this sim for last 2 months & i got deducted money of some kind of friend's zone activation from their side in both simcard when i complained to costomer care for this deduction they admit their mistake & send me balance back.Then again they repeted same mistake and they are admitting their mistake but they are dening to send my money back from my balance.
I would be very thankful to if you will short out this crookness from the side of this Aircel telecommunication.
with regards
Durga Shankar