Aircel — UNNECESSARY DEDUCTION FOR WALLPAPER

Address:Beside Papa John's,80ft Road, 4th Block ,Koramangala ,Bangalore 560034 Karnataka, India
Website:aircel.com

Respected Sir,

I am really getting frustrated with AIRCEL service because they are deducting money anytime with any amounts since last 2/3 years i am literally suffering from this kind issues ....
Yesterday morning I checked my account balance which was around Rs 20/- but at night when I checked It was Rs 3/- and I didn't understand if I am not using my phone through out the day for any kind of downloading or anything else because I don't have time to attend the calls even that how come It will happen ???
And today morning I called on 198 to raise a complaint and the person who was on call she said we can not raise service request for this and I was really surprised for these ............

I simply want to ask to AIRCEL service that Are they think that people are fool over here who is taking aircel service ??????????????????????????

And I want my money back to my account and this time I will not be silent they have to answer for this......................


Regards,
Shradhanjali Sethi
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Aircel — unnecessary deduction

I am using aircel Kolkata connection no. [protected] i have recharged with Rs.27 for internet with which i can do unlimited surfing.
but when i use it i have been charged for the surfing and then i contacted the customer care they have told me that they don't have
any update why my balance has been deducted and they told me to call back after 5 to 8 hrs. when i called back they told me the
same thing...
Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same.

We assure you that we are committed towards resolving your concern.


Regards
Aircel Customer Service Team
My contact no :- [protected]
Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Warm regards,

Team Aircel India
Kindly don't display my number on publically
Dear Sir,

Kindly do not show my number publicly and please delete it.


Regards,
Shradhanjali Sethi
Dear Sir,

This is my humble request you to kindly delete my number as it is showing on google.


Regards,
Shradhanjali Sethi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information