Aircel — UNNECESSARY DOWNLOAD DEDUCTION | |
Dear Sir,
Again ... I face the same disgusting problem what AIRCEL has made with my account and I do not know why and how AIRCEL is doing this stupid mistake to customer's account today (11/10/2013) there has been Rs 15/- deducted from my account at 12:30 pm but before to that I made a call and at that time there were Rs 26/- something in my account then how come there will be deduction of Rs 15/- although I didn't used my phone from the morning ...
And I also talked to Mr. Aryan kumar customer care executive he clearly told that we can not raise a complaints for this as your account shows that you have downloaded ... although I mentioned that I never download anything on my phone as It is G9900i (Gfive) but still he was not ready accept it.
Is it really a very big CRIME if I took AIRCEL service before few years back ???????????????
Anyway I want my Rs 15/- back to my account withing 48 hours and kindly also convey it to AIRCEL headache service.
Regards,
Shradhanjali Sethi Was this information helpful? | |
 6 Comments | |
Comments
It has not been resolved yet so kindly take some action.
Reply
Please let me know whether it will be resolved or not ??????????
Hi,
We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.
We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.
[protected] but try to not display it online (Google) and I have already given the same information to [protected]@aircel.co.in but there is no response from Aircel
And one more shocking thing happened that again Rs 15/ has been deducted today morning (30/10/2013) although I informed to Aircel Customer care department (Toll free - 198) few days back and they assured me that there will be no deduction in future ...
All total I suffered with the amount of Rs 50/- which need to be refund
Thanks
And one more shocking thing happened that again Rs 15/ has been deducted today morning (30/10/2013) although I informed to Aircel Customer care department (Toll free - 198) few days back and they assured me that there will be no deduction in future ...
All total I suffered with the amount of Rs 50/- which need to be refund
Thanks
Dear Sir,
I would like to let you know that Aircel service become a very very big headache for me now-a-days because I have recharged on my number with the amount of Rs 40/- online on 31/10/2013 and today (02/11/2013) It has again deducted Rs 15/ from my account I informed to customer care and one lady has been pick up the call she reply " You have downloaded animation on your phone when I say No ... she told that you are telling lie and when I asked her name she was just disconnected the call abruptly " How Aircel company working with the persons those who don't know manners as well as basic etiquette at professional environment.
And I also want to ask that how many times should I suffer with this ... SO SHOULD I DISCONNECT THIS NUMBER ????????????????????
but before to that I want all the amount back to my account
Previously deducted amount - Rs 50/-
currently amount - Rs 15/-
which has been deducted
SUCH A SHAMELESS ... Aircel
Thanks
I would like to let you know that Aircel service become a very very big headache for me now-a-days because I have recharged on my number with the amount of Rs 40/- online on 31/10/2013 and today (02/11/2013) It has again deducted Rs 15/ from my account I informed to customer care and one lady has been pick up the call she reply " You have downloaded animation on your phone when I say No ... she told that you are telling lie and when I asked her name she was just disconnected the call abruptly " How Aircel company working with the persons those who don't know manners as well as basic etiquette at professional environment.
And I also want to ask that how many times should I suffer with this ... SO SHOULD I DISCONNECT THIS NUMBER ????????????????????
but before to that I want all the amount back to my account
Previously deducted amount - Rs 50/-
currently amount - Rs 15/-
which has been deducted
SUCH A SHAMELESS ... Aircel
Thanks
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