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sir, i have been deactivated my music on demand service b4 FOUR MONTHS AGO but even now, they were TAKING the money nearly EVERY TIME IF I DO THE RECHARGE, , what to do ???only one thing s true IF I FOUND THIS AGAIN THEN I WILL HANDLE THIS THING LEGALLY...!!! MY MOB NO S [protected]...
Aircel — Reduction of Account Balance
I knew that the GSM service providing companies are creating new plans to make profit everyday. But there must be a limit. I have been using a 2g GSM connection(prepaid). When i recharge my account they automatically reduce my account balance and send a SMS saying that thiswas for my DIALER TUNE. But you will be surprised to know that I HAVE NOT ACTIVATED my dialer tune. So i called customer care but they are also saying thee same thing. They have REDUCED MY ACCOUNT BALANCE MANY TIMES. So now i am affraid of recharging my account. As i have made the no as my permanent no i can not change mmy SIM card. Many of my friend also are the victim of the same trap. Once i have asked one of my brother about that who is acting as a AIRCEL RETAILER. The he REPLIED that THE COUSTOMER CARE EXECUTIVE TOLD HIM THAT THEY THEIRSELVES ACTIVATE THE DIALER TUNE AND CUT THE MONEY.CAN YOU HELP ABOUT THIS PROBLEM WHERE EVERY AIRCEL CUSTOMER IS TRAPPED.
There is a very simple solution for you, get your DND service activated. All these unwanted activations can happen when you respond to promo call and messages from the service provider. Thus getting the DND would help you get rid of these.
Aircel — reduction of balance
hi, i am srinivasan([protected]) i am using aircel sim card. they many times reduced my prepaid balance. they activated friend zone pack without my permission.i lost my balance RS 30. my friends also tell like this. if i am call to aircel customer care,thy tell our system updation going on so call later .
so please take immediate action............
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Aircel — reduce the balance
sir,I have received a message in morning 9:[protected] that "you have been charged for rs 15.00 for cricket and you will get alert for next 30 days" and deducted 15 rupees from my mobile without receive any call or service activate.
I tried to call customer care but they did not receive call.
so i am filling up this form.
my mobile no. is [protected] (aircel)