Aircel — donot disturb

knath91

from kolkata, West Bengal

Address:

West Bengal

i have been using an aircel sim for last 2 and 1/2 months. my phone number is [protected]. the problem is that i have been receiving phone calls reguarding advertisement, voice calls many times a day. also there are sms-s reguarding advertisement from various toll free numbers, most of them are spam messages. these are very disturbing for a person....such phone calls are very irritating and disturb me. i visited their website and saw a scheme START DND TO 1909 to stop these. but it was an invalid code. i also requested a complaint on their website and filled a form reguarding this giving my personal details

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Comments

Aircel Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer,

This is in regards to the complaint posted on 9th May 2011 . To avoid all the advertising and marketing calls and SMS you have to register your number for NDNC . The process for the same is as follows, send sms "START" space "0" to 1909.

Regards
Aircel Customer Service Team

knath91

from kolkata, West Bengal

thanks a lot

azeems

from Delhi, Delhi

When I send the SMS "START" "0" to 1909, I got the ack from Aircel that "Dear Customer, Sorry, We can not process your request. <BR>Please try again later.

Arul Kelvin

from Gurgaon, Haryana

My mobile no. is [protected].

I also get the same message back from Aircel "Dear Customer, Sorry, We can not process your request. Please try again later."

Why the request cannot be processed. There is no explanation and there is no timeline for me to wait.

Regards
Arul Kelvin