[Resolved] Aircel — Worst customer care and worst website | |||
Name : Sridharan Mobile : [protected] I was an Airtel customer. The service was really good. i changed to aircel through mnp and aircel service is very bad Aircel customer care is not giving any solutions. I am a postpaid customer. i can't able to contact the customer care. if i call 198 the customer executive are saying it is not for chennai numbers and they are giving another three numbers to contact ([protected] , 57777 , [protected]) . if i call [protected] or [protected] the IVR System is asking the number and if i enter my postpaid number it says " it is not a valid number ".if i call 57777 the is not going itself. then how the customer can contact. if i you to aircel website it takes too much time to load and if i login most of the time it says server problem. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Hi,
Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in
Warm regards,
Team Aircel India
Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in
Warm regards,
Team Aircel India
Facing hell lot of issues with IDEA network.
Name : Avinash
Number : [protected]
Many people are telling me that when they try calling me they are getting to hear "INVALID NUMBER" and the call is not connecting.
I am in Bangalore (city) but still network is very bad in IIN. I have called customer care and complained still no solution. They are asking me to latch on AIRTEL if I want to use 3G network as they have tie-up. Getting stable Mobile network itself a big issue.
I could not select AIRTEL network for this IDEA sim.
Name : Avinash
Number : [protected]
Many people are telling me that when they try calling me they are getting to hear "INVALID NUMBER" and the call is not connecting.
I am in Bangalore (city) but still network is very bad in IIN. I have called customer care and complained still no solution. They are asking me to latch on AIRTEL if I want to use 3G network as they have tie-up. Getting stable Mobile network itself a big issue.
I could not select AIRTEL network for this IDEA sim.
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Aircel — can't reach customer care
i am an AIRCEL I cant reach customer care.i have tried several times but i cant.This is not for the first time.I had this experiance several times befor.