[Resolved] Airtel - Postpaid — Rude customer service | |
I have taken an airtel postpaid connection here at Haridwar, at Uttaranchal. My number has not yet been activated, although as per the lady at the Help Desk at the Airtel office at Haridwar, the number has been activated. My husband has been there on 3 occasions for the same. On the last occasion, she said that the SIM Card is not ok, and thus, we would again have to submit our identity proofs so get a new SIM Card, for which we would have to make another trip. It seems, from our experience that Airtel does not value its customers in any way. That the customer's time is not important, and that he/she may run around the airtel office for a complaint. Even a BSNL service would be better than this. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
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Give the information about the postpaid details and connections with all your terms and conditions and also the tariff plans
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Airtel Postpaid Connection — Rude and services not provided
Dear All,I would like to launch a complaint against following issues :
1. ISD services was deactivated without any prior notice on May 23, 2008.
2. I was on romaining I was asked to call on [protected] and I was promise a call back at 5:30 pm June 2, 2008.
3. On june 4, 2008 or or 5th I have spoken to Sunil at customercare and he also promised a call back within 24hrs which still date I haven't received. He provided the complaint number # 10395680.
4. Again today June 10, 2008 first I have spoken to Deepak he denied to connect the call to supervisor and disconnected the call. Second time when i called back again it took 30 mins to be connected to supervisor. When I provided the complaint number, I was suprised to know that ticket number provide to me was opended in Nov 2006. This number is only 14 months old.
NOW LET ME MORE SPECIFIC THAT I WILL NOT PAY THE BILL FOR THIS NUMBER. I NEED THE CALL BACK FROM YOU GUYS OTHER WISE I WOULD PUBLISH THIS IN MEDIA HOW AIRTEL FAKES THEIR CUSTOMER. THEY MAKE BIG PROMISE TO GET CUSTOMER AND ONCE PEOPLE IS TRAP THEY KNOW HOW TO ??????????????
I WOULD APPRECIATE IF SOMEONE RESPOSIBLE GET IN TOUCH WITIN 24 HRS.
Regards,
Venu Damodaran
Phone : [protected]
Email : [protected]@yahoo.com
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