[Resolved] Airtel - Rs. 249 Freedom Postpaid Connection — Bill amount paid- But not yet credited | |||
Dear Sir, I have made the bill payment towards my Airtel postpaid (Freedom 249 Plan) connection on 24th March 2010 morning, in the below mentioned Airtel franchaise at Mangalore. But the same is not yet credited to my account and my outgoing services was disconnected on 26th March 2010, Morning. This is the second time this kind of inconvenience happening from the service provider, eventhough I paid my bill amount time before due date. I have called up airtel customer care and inturn they informed that the issue will be solved in next Four days.Complaint number[protected]. Dealer ID:-ARC351 Name:- TALK TIME Address:- Ganesh mahal Complex, KS Rao Road, Mangalore-575001 Ph:[protected]. Bill receipt date- 24/3/2010 Bill Amount- Rs.1500/- Bill Number - 2068 Mobile bill payment due date- 27 March 2010 My Airtel postpaid number - [protected] Abin Paul [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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Airtel — Bill Paid but not credited
I paid (2500 & 4500) bill for two numbers ([protected] & [protected]) respectively on 21/10/08 through my friends debit card. i was been told that it will be credited in 48 hours. But it has not been credited till date. i kept on lodging complaint with Airtel Cusotmer care and they kept on giving me some or other date. but nothing has not been done till date. In addition to this they keep on sending messages and calling me to make the payment for enjoying the uninterrupted services and interrupt in my day to day schedule. Due to this i am not able to work properly at my work place too.This is really harrassing and embaracing. Now the level of inconvenience is causing mental trauma. Please provide us with some proper remedy so that such service providers learn a good lesson that the level of service which is expected from such reputed service provider is very high and if they cause inconvenience and harrass cusotmers then they will not be spared.
I hope i get the proper remedy.