[Resolved]  Airtel 3G Data Card — Not working

Address:South Delhi, Delhi

I bought an airtel 3G data card for surfing, ME[protected] on 13th May 2010 from Airtel Corp. Office, Madanpur road. Gurgaon costing appx. 4500/-. With the promise that it will give 256kbps speed. But after I bought it, it did not work because Rajokri does not comes under the coverage. I took it to my office where it worked but with a speed of 2-3 kbps(almost no speed). When I consulted the staff of Airtel Corp. Office, they told me they will solve the problem with in 7days. But after 10 days, nothing happened and they avoided my call. Somehow after trying for some 20-30 times, when I could possibly to an airtel official, he promised me that they will take back the device. Afterward I am not able to contact them anymore.
Please suggest some way. I am fed up of this Airtel device and the customer care, I just want my money back any how.
My mail id: nitdgp.[protected]@gmail.com
Regards,
Abhishek
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Aug 13, 2020
Complaint marked as Resolved 
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DATA CARD AIRTEL — DATA CARD NOT WORKING

Dear Concern,

I have bought a data card on june 1st, 09 from karnal. when i bought it i was clearly misguided that it will work everywhere in india. but wen i use it is not even connected. i have called on your customer care so many times but they dont even bother. after so many calls & requests they have given me the complaint number i.e. 22192498. it was registered by ashish. I felt so much harrased. i think airtel customer care is there to serve people. I have spent 3500+ one bill of rs. 338/- N one bill is pending who will be responsible for it. My data card sim no. is [protected] in the name of monika sachdeva.

Your services are not tolerable. Looking for your cooperation...

Regards,
Monika Sachdeva
[protected]

AirTel — Airtel Data Card Not Working

Respected Sir, I am a user of airtel data card, but i think airtel makes customers fool, bcz, from last 2-3 days I am unale to conncet with the internet using my airtel data card, so plz. do something, My data card no is:-[protected]

Airtel data card is not woking only in my region my viillage name is :- Sara Mohan Pur, I think there is some problem in the network tower of this region so plz do somethin for me thanks..,...

Delhi Gurgaon Super Connectivity — Smart Card

When the smart tag was sold during the initial launch a refundable security deposit of Rs 1500/- was taken alongwith the form. Nowhere, were we communicated in the Terms & Conditions provided alongwith the form, that it carries a warranty of 1 year. Now over a period of time the auto sensors have stopped functioning and when we want to have them serviced/ replaced its being communicated that you pay an additional Rs 1500/- to provide a new Smart tag.

'On being questioned response at Toll Plaza Counter is that they have a right to change policy from time to time. '

As a consumer to this services I would like to put this as a a complaint and bring it to the notice of concerned officials that does the Service Provider has the right to change such terms & conditions unnilaterally without informing the general public. I do have a copy of the initial terms & conditions during the form submission, wherein its only stated that "The Company reserves the right to make amendments to the Monthly Pass Policy as required from time to time'. Accordingly, Toll plaza rate per trip would change. Nowhere it mentions that there would Change in Policy of Smart Tag Support Servicing. It clearly shows that Terms & Conditions are being amended by the organisation at its own whims & fancy.

Airtel — Airtel Data offer not working

Dear Sir/Ma'am

I have bought an Aitel SIM on 26/06/11.As per your data plan in Nokia C3 we will get 2 GB Data for 6 months with this mobile.Now my no.[protected] is active since 3 days in my mobile.But still the offer is not active.As per Nokia , we just have to insert the SIM in mobile and the offer will start to work.But through this procedure nothing worked.

Please sort out the problem fast as my offer days are getting less from the 6 months.

Rakesh Upadhyaya
[protected]
[protected]
Thank You ...but pls inform how much time it will take to start this offer because the days are passing by and the offer is valid only for 6 months .

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