[Resolved]  Airtel 3G Data Pack Recharge M - [protected] — Rs. 450 deducted from debit card but data pack not recharged in mobile

Address:Jharkhand

Dear Rakesh,

Thank you very much for the lovely Airtel 3G service I am experiencing till date.
However I have landed up with a similar problem I faced earlier.
I recharged my mob data card mob number for Rs. 450 for 2Gb datapack on 13/9/2012. The transaction was completed by debit card on line. The amount was deducted from Bank Account immediately. How ever this is the SMS I received from Airtel and my 3G data pack has not been recharged till today. I cannot contact any customer service representatives as is usual with Airtel.
13/9/2012 at 18.37 hours.
Your Airtel mob number [protected] on line recharge Tx ID 837784 of Rs. 450 has been initiated please keep this transaction ID for future reference.
I kindly request you to look into this matter and do the needful please.

Thanks and Regards,

Ajay
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Aug 13, 2020
Complaint marked as Resolved 
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Namaste Ajay,

We would like to inform you that your concern listed 14 Sep. 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Dear Rakesh,

The complaint in question has not been resolved. The amount in question Rs. 450 has not been refunded to me. Today is 25 Sept 2012.
Kindly refund the amount in the next 24 hours or I will take necessary action as deemed fit by me which includes legal action and publicity. How can you just brush me off like this, ridiculous in the extreme.

Col Ajay Ukidve (retired)
Director Victory Associates,
MTech. MIE, CEng(I), MBA, pg DTHM.

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