[Resolved]  Airtel — 3G issue- want refund

AirTel — refund problem

sir,
I am vivek khanandelwal .I taken a student consetion plan of airtelnet in 26 jan 09 but after taken connection i neither got any responce by compnie's representative nor my ammount refunded . After enqairy i got my plan has been cancled in feb. Now i want to my ammount Rs 200 immidiatly back with recovery ammount Rs 200 by your help .Details are following...
SL.no. - 2237949
SUB NO. - 2237949
RECEIPT NO - 444673
my cell phone no is [protected]
Vivek khandelwal
36, Mansarover colony
near bombay hospital, Indore M. P.
very poor service

AirTel — I want the refund

I am an Airtel Post paid customer for the last 5 years using a mobile number [protected]. i usually do not check the details of my Bill,but last month i happened to check it just casually! to my surprise Rs 500 plus taxes were charged for the GPRS , moreover when i called up 121 i came to know GPRS is activated since March 2009 till now. and i had been paying app.Rs 555 extra every month for about 6 months. in short i am being charged for the service which i neither requested nor used.
I tried to contact Airtel through 121,after pursuing the matter i was able to get Rs 1100 credit, but i want my full money back. kindly look into the matter and do the needful.
regards,Dr Manoj Goyal.

AirTel — Refund Issue

Hello All,

This is Ramkumar from Chennai.I had placed a broadband connection last year on September month.Then after some 2 or 3 weeks a guy had come from airtel and collected 800 Rs and he said that they will provide connnecttion within 2 days.After 2 days when I asked the call center they said that due to technical feasibility they could not provide connection and I said to REFUND my amount. From that days onwards till now I didnt get my CHEQUE. YEs they gave one cheque which when I had deposited got bounced back.Again the same problem is continuing till now.ITS OVER 70 Days now.Are there any solutions for it. If in case I want to place a complaint in Consumer court what is the procedure. Please let me the process.

Namaste Sajidsidi,

This is to inform you that your concern listed on 06 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Sandeep kumar,

My Contact details are as below.

Cell : [protected]
Email : sajid.[protected]@gmail.com

Please note that i have recharged for 3G and getting speed lower than 2G.

Saijd Sidi.

Namaste Sajid,

Thank you for sharing your contact details with us. Our team will contact you soon to resolve your query.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Sajidsidi,

This is to inform you that your concern listed 06 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Still i have not get justice, No any call from Airtel, I have nothing talked with anybody from airtel, i had a call from airtel but as i was in traffic i have requested them to call me back after 10min, but till the date i didnt get any other call from airtel, which is very bad impression to me.

any how i want refund as i didnt get 3G service from airtel and paid RS.749

Once i get refund, i will change my network to Other network using portability facility, as i am feeling this is very poor service from the airtel.

Namaste Sajidsidi,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33