[Resolved]  Airtel — A glorified services of Bharti Airtel

Address:South Delhi, Delhi

First of all I would like to extend my gratitude to Airtel for showing me the true colors of there relationship with there customers

I have been continuously trying to get in touch with Airtel . However, keeping in mind the nature of the respective treatment given to me by airtel customer care outlets was maddening.

Its sad to say that we are still a part of this extremely important network. My request to them was to convert my airtel prepaid services to postpaid one on a urgent basis as it was mandatory for the time frame in which we work, it has been almost a month and no action is taken, apart from unnecessary calls from airtel's customer services which is just done to assure me that yes they care.

An intentional violation of killing my time and making me wait was not expected in professional relationship and that to ending up with undesired results.
Nothing more heinous than making a person wait for long hours without a reason. Airtel's misconduct and misbehavior has been happening for the eight occasions and finally forced me to bring this to everyone's notice and change my network from Airtel
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Rakesh Ranga,

I have to inform you that still my prepaid nos is not yet changed to postpaid one, and i got a corporate prepaid deal from your end for three months. A week ago i have recharged my number on 16 April, 2012 and my mobile number didn't got recharged from your online recharge portal. Have mailed and informed customer care about the same but got no reverts. Request you to kindly guide me the way forward...

Thanks
Akhilee Matta

Transaction Details

Mobile No: [protected]

Recharge Amount: 333

Transaction ID: POS [protected] Bharti Airtel

Reference No: 513975

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