[Resolved]  Airtel — not responding and excess charges

Address:

Ahmedabad, Gujarat

Following mail has been send but no response from any body till today

Regards
Dinesh Yadav
Mob. No.[protected]

----Forwarded Message----
From: [protected]@in.airtel.com
To: [protected]@yahoo.com
Sent: Mon Sep 12th, 2011 8:24 PM PDT
Subject: Re: Fw: Fed-up with Airtel

Re: Fw: Fed-up with Airtel
Mon Sep 12th, 2011 8:24 PM PDT

Dear Customer,


Thank you for writing to us at Airtel DTH Services.

We have received your email and we shall revert to you at the earliest.

Please note that this is a computer generated auto response.


Warm Regards,
Airtel Customer Care
www.airtel.in


Reminder -I

Dear Sir

I have not recived any relpy even after 5days, I am awaiting your reply. Please note that my account is close and I am not going to use further so please arrange to collect the setupbox with all instrument and refung the deposit urgently.

Regards
Dinesh

----- Forwarded Message -----
From: Dinesh Yadav <[protected]@yahoo.com>
To: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
Cc: "airtel.[protected]@airtel.in" <airtel.[protected]@airtel.in>; "[protected]@bharti.in" <[protected]@bharti.in>; Air tel Gujarat <[protected]@airtel.in>; "[protected]@in.airte.com" <[protected]@in.airte.com>
Sent: Wednesday, September 7, 2011 5:04 PM
Subject: Fed-up with Airtel

Iam sorry to say but I am fed-up with Airtel. I am having the connection of Digital TV under plan of “Airtel- Value New March-10 [protected]@ Rs. 159.99 pm” and as per the plan daily burn rate was Rs.5.26 now when I am looking this months bill same has been changed & daily burn rate is Rs.5.73. Looking to the effect of the same Rs.14.57 has been increased in monthly billing which is not acceptable to me.

From Last 5 days I have received more than 100 SMS from AirTel saying that your balance is low recharge with 200. Why such blunder sms have been sent when I have told to not to send any SMS? Now today I have received a massage from AD-AirtelTV saying that my account will be closed from tomorrow if you will not recharge Rs.10 will be charged as reactivation fees.

Dear madam I don’t want Air Tel Digital connection so please close my account immediately without any further delay and get back your setup box & other system and close my account by refunding my deposit given at the time of connection.

I know that I will not get proper response before 3-4 reminders even though I am sending this mail and expecting immediate action from AirTel.

If the matter will not resolve immediately I will send same letter to your management at below address by registered A.D. to below address to all of below peoples & further process for legal:

Bharti Airtel Limited
(A Bharti Enterprise)
Bharti Crescent , 1 Nelson Mandela Road ,
Vasant Kunj, Phase II,
New Delhi - 110 070.
Tel. No.: +[protected]
Fax No.: +[protected]
Mr. Sunil Bharti Mittal Mr. Rajan Bharti Mittal
Mr. Sanjay Kapoor Mr. Rakesh Bharti Mittal
Mr. K Srinivas Mr. N. Kumar
Mr. Craig Ehrlich Mr. Pulak Chandan Prasad
Mr. Ajay Lal Mr. Tsun yan Hsieh
H.E. Salim Ahmed Salim Ms. Tan Yong Choo
Mr. Nikesh Arora Mr. Manoj Kohli
Mr. Hui Weng Cheong Lord Evan Mervyn Davies


Regards
Dinesh