[Resolved] Airtel — Airtel 3G is way too slow/not working...Slower than 2G

linsonmatrix

from Chennai, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

My 3G internet connection on Airtel no [protected] is way too slow (2G speed only)! I am facing this problem since last 20 days, have registered complaint regarding this on customer care cell ( complain ref no. C3GSP[protected] dated 2/24/2013) but nothing has been sorted till date. Mere assurances given from cust. care cell for resolution of this problem. Also their resolution is only 3G is already active on your number and nothing to solve my issue. This is ridiculous really! I will have to think of Mobile portability soon it seems! Kindly address to this issue pls asap
Thanks
Linson Thomachan
mob: [protected]
email: [protected]@gmail.com

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Dec 16, 2016

Complaint marked as Resolved

Verified Support

Feb 27, 2013

Airtel Customer Care's response Namaste Mr.Thomachan,

Further to our discussion dated 25 Feb. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Verified Support

Mar 09, 2013

Airtel Customer Care's response Namaste Mr.Thomachan,

We would like to inform you that your concern listed 25 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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