[Resolved]  Airtel — Airtel amount deducted but internet data not received

Airtel — Not got the recharge offer ammount & tired of customer care

Dear Sir / Madam,

My self Vivek Patil & cell no [protected] residing in Maharashtra state, I have got an sms on 26 march 2008 offering that recharge with 265 & get full talk time + 50 extra balance for Airtel to Airtel for 25 days validity & this offer ends on 1st April.
On[protected] I have recharged with 265 Rs but I have not received Airtel to airtel balance so I have called to customer care on 27 march at about 8.53 PM there was person Mr. Shivaji who said to me that server is down & we can not launch complaint now & call after half an hour.

After that on same day at about 9.45 pm I have called then there was Mr. Shahid who took my complaint & given me reference no[protected] & said the tht balance will credited with in 72 hour & asked me to wait for tht time, I did the same but after 3 days when it was not done

so again I have called on 31 march at 7.40 pm to ask for the same there was Mr. Mahesh who talked with me very rudely not even listened my complaint number just go on talking uselessly & his talking was such non sense that if would have been in front then I would have kicked him & the same person said me that you have to wait for another 48 hrs & I have forwarded your request & the you will get the reference Number by sms but not sms came & neither I was satisfied talking to him.

So again called same day at 7.55 pm & talked to Mr. Lal & clearly said him to launch the complaint against Mr. Mahesh of misbehaving & regarding my balance he said me same that I will forward request now & the balance will be credited in 48 Hrs. So I asked him if it is not done then I will take serious action then he said you can do what you think better. So he has forwarded that complaint & given me no [protected].

Today it is April 4, 2008 but still the balance is not credited & this is second time I am writing you mail since I have faced inconvenience from customer care always & last time also I have mentioned that was true your customer care is third class. It was my bad luck that I have switched to airtel from Hutch, at least the Hutch cust care is much better than your company & they send the complaint number by sms & with name the person with whom we have talked. Also even some time they take feedback by sending the inquiry against there executives.

Also I want to ask that I have taken this card which is having 2 years validity & I have got the airtel to airtel balance of rupees 2400. my validity ends on 08 march 2008 & this month I was having balance of airtel to airtel remaining at about 120 Rupees that was deducted directly saying that it was for one year only & that time also called customer care for same but the given me the same answer, not even launched my complaint. So I have requested them to convert my plan to friends plan also I am ready pay charges for that but they said it will not applied for your plan

Your company can deduct balance on time but does not credit the balance on time & customer has to beg to all peoples to do the same.

it is second time I have faced the problem so take it seriously since I have waste my time after Airtel company, customer care .

Even yesterday that is 3 april i have send mail to all top peoples of the company ie to appilate authority, nodal officers of mumbai & west region but still not corrective action taken by them.

i agree with you buddy. the same has been doen with me also. i got tired of airtel people. they dont respond at all.

i love airtel

AirTel — deduct of amount

i want to deactivate this mozook service from my mobile..so i vl highly grateful to the authority if they are kind enough to deactivate this mozook service from my mobile as soon as possible..my mobile number is [protected]

My self Yatendra Kumar & my mobile no is [protected], residing west (U.P). Today i got a msg from airtel.

(rs 30 pe rs30 ka full talktime aur 30 local airtel minutes FREE.Offer sirf apke liye aue ek baar recharge karne par hi manya, 30 a2a recharge ke 48hrs baad milege)

when i was recharged my account with 30 rs I didnt get a any single paise, i was talked to customer care with Mr.Raj, he was said we do not have any information about this msg.

My kindly request to airtel company please take core of that type of mistake
& i want my money back or gave me that offer .
thankyou

AirTel — Amount deducted.

Dear sir,
my num.[protected] my amount dedetion by Rs.99.
I call to castmer care and reply you game downlod.
But i not game downlod.
Date 21/01/10 time 8:06 pm
chek my acount histry and revece my amount.
Plz sir help me.

AirTel — amount deduction

Today, I received a message from 54321 to my mobile no:[protected] fro detuction of Rs.50 for Misc.download from Airtel. I enquired in customer care and they said that we activated Friend chat through wap services. But, we didnt use wap services and also already we requested customer care to deactivate friendship chat and unnecessary sms. But no use.

AirTel — Amount deducted

Sir/Madam,
i have Airtel prepaid connect , my phone no is [protected].
On 27-Aug-2011 , Airtel deduct 10 rs. from my Balance Amount. they activate the a server "Dialogue Bazzi", I never sent any request to active server "Dialogue Bazzi".
Airtel Itself , activate the servers without our confirmation , and deduct the amount from our balance.
i compliant against the Airtel 's Server.

airtel airtel — amount deduction

A week ago. I received a message from airtel stating that i've downloaded a hungama content game. I never downloaded that. Called 121 and complained about this. The guy said that he'll transfer me to supervisor. I just heard two rings and the call got ended. After that i tried several times to reach a rep, but the stupid ivr says something irrelevant and disconnects the call. Wat's going on. Is airtel in any financial crisis?

AirTel — Amount Deducted

Once again one more activation activated in my mobile without my request.i explain the problem in my previous complaint only,why again one more activation activated in my mobile [protected].why Airtel didnt understand people.How you activated without my Request.Dont you have common sense atleast.Please cancel that activation Airtel Gyan Pack

And please Refill that deducted amount to my mobile.This is the last.If again I saw any Activations in my mobile,I will request to Deactivate my Airtel Sim. Please Refill the Amount..

Bharti Airtel — Amount Deducted

Inspite of reminding not to activate any scheme they keep doing & start deducting the amount
now currently they have activated the daily joke scheme without any intimation & deducting Re.1/- daily
i request not to do this & refund my money at the earliest ....
MY CELL NO [protected]

Namaste Gaurav,

This is to inform you that your concern listed on 04 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Gaurav,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33