Airtel — Airtel Post paid to Prepaid Activation not yet done

Address:Chennai, Tamil Nadu

Hi,

I have done MNP from vodafone to Airtel and i have been a POST PAID customer of Airtel for 1.5 years. I made a request for Post paid to Prepaid conversion on 29th Dec 2012, as they promised me that conversion will happen within 7day or max 10 days but still i am struggling to activate my mobile number. I have visited Airtel Relationship Center (near parrys corner) many times and i have submitted proof many times as they requested. After that they will inform me on alternate number that my number has been activated, but i couldn't receive signal. When i asked about not receiving signal, again they asked me to submit id proof. so it keep on going like this since from 5 months.

So i am one among the most suffered customers of Airtel. As am a freelance software developer, i have lost my business contacts during delay in my mobile number activation.

Still i hoping that Airtel will take into consideration and resolve my issue ASAP.

Mobile Number : [protected]
Requested date :[protected]
ARC location : Parrys corner, Chennai
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Airtel Postpaid — not activection

i have a new sim card for postpaid it is not active. problome that there are no phone no. why airtel costomer suport are talk to that night active for sim and phone no. i am pay to many 600 hundred go know. go for 5 days he is do not call and no sim no sir pleze some problem and pleze active to sim
Namaste Mr.Shaik,

This is to inform you that your concern listed on 10 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Asif,

This is to inform you that your concern listed 10 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Asif,

We would like to inform you that your concern listed 10 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Hi,

I would like to inform your that my concern listed 10 May 2013 has not been resolved. I have sent a mail with my mobile details to [protected]@in.airtel.com. Still am not getting the signal and my number is not reachable. Am asking a question how they can say that my concern has been resolved.


Regards,
Shaik Asif Basha
[protected]

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