Comments
Airtel — Irregularities in charges
I have an Airtel Prepaid connection . the cell number is [protected] ..Three days back I received a text that 'your std call rates have been reduced to 30p/min at no additional cost for a period of 30 days' .. I didn't ask for any packs, and airtel activated it on their own.. but suddenly after 3 days i.e from today, they are charging at the same rate i.e 1.2p/min. I called the customer care executives but my phone was never picked up and I'm even charged 50p for the calls which they never receive ..
Kindly look into the matter or else I'll have to shift to another service provider because of this irregularities and UNPROFESSIONAL BEHAVIOR ..
Karan Dewan
[protected]
dewan.[protected]@gmail.com
New Delhi
42%
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54512
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Airtel — Billing irregularities
I am having to make calls to Zambia In Africa a lot. I'm concerned about the billing rate of the calls I am making becasuse the figures don't seem to be making logical sense.I have received calls to pay my bill when in actual fact I have paid a bill. There is seems to be a problem with the way Airtel is tracking down my payments.
Could I please have a regular update of the payments I make and some clarity of how IST calls are billed.f42c