[Resolved]  Airtel Andhra Pradesh — Circle Change Request not done

i have requested so many times for circle change of my airtel postpaid number [protected] from Andhra Pradesh to Mumbai circle. i even send mail to [protected]@airtelindia.com and always got response like you request will be solve in next XYZ days..i also got reply from [protected]@airtelindia.com that circle change request will be resolve by 17th dec 2009. but nothing is done yet. i am always getting call from airtel customer care regarding service and i always told them this problem. they always reply that some one will reach me within next 2-3 days..and your request will be resolve. but still nothing is done. now i am fed up by calling airtel customer care. if nothing will be done in this week i will surrender the connection and will take service of other service provider.

here is the copy of mail

[protected]@airtelindia.com to me
show details Dec 7
Dear Mr.Patharita,

Thank you for contacting Airtel.

As per your previous mail 07/12/09, you have requested for the activation of Relocation package for the mobile number [protected].

We would like to inform that your request has already been registered with us and the reference number is 29792074.

We will revert to you on or before 17/12/09.

We request you to bear such time with us.

For further assistance, mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards,





Hema Malini
Customer Care
Bharti Airtel Limited
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

HI Pankaj,
Thanks for quick response. hope my req. will be resolve. one more thing i want to add that i sent a mail reg. the same issue to [protected]@airtelindia.com today morning and i got reply that i should visit nearest airtel outlet (in mumbai) and provide all supporting docs with photo and pay 500 as deposit and get a new connection. i dont know, but this is not a good way to solve a problem. i know i can go to any service provider and by providing all docs i can get a new connection within minutes. i dont know why again n again they are asking me to deposit 500rs, although i already have 300rs as deposit with airtel AP and they never talk about refunding this amount. can you please suggest what i can do in such situation.

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