[Resolved]  Airtel — Tariff Plan changed without consent

Address:

Bangalore, Karnataka

Hello,

I had taken Airtel prepaid Connection almost an year ago, somewhere around Sep'09.
My mobile No is - [protected]

The initial tariff plan was
STD call :- 1.50 Rs / min to all GSMs
Local Call :- 50 paise / min to all GSMs

Within 2 weeks of activation I got my plan changed to the following due to my excessive STD call usage
STD and Local Calls to Airtel Only :- 50 paise / min
STD and Local Calls to other GSMs :- 60 paise / min

Things were going smoothly until yesterday (30/10/2010) when I found that my STD call
was charged @ 1.50 Rs / min. To resolve this I called up the customer care today, it was
of not much help.

The point which I am trying to make out is "My tariff plan was changed and that too without my consent".
I have not lost any big amount but I am unhappy because of this unethical and corrupt practice and I am feeling cheated.

So, I request you to look into this issue and resolve it asap.

Thanks and Regards,
Kumar Saket