Airtel — Frequent disconnection of Airtel Broadband connection..

Address:

Bangalore, Karnataka

Hello,

I have taken Airtel broadband connection few months back for Higher education purpose. It was working well until 12 Feb 2011 but suddenly I started facing problem of frequent disconnection. Connection is not stable for 10 minutes also some time & speed is tremendously reduced.

I have launched several compalints with Airtel customer care. First complaint was given on 15 Feb 2011. All the time they are assuring problem will be solved in 24 Hrs but these 24 Hrs are not yet completed.

I am suffering a lot due to this & I have called several times for this to Airtel. I have also given compliant with nodal office & also with appelete. But until this time no one have time to look after it.

Instead they send sms like..problem has been resolved (without attending),you were not in house..our people have visited(whereas nobody have visited us)..

I want a quick solution on this problem ..Pls help me..

Details:
Ketan Karlekar-[protected]
Landline No: [protected]
Complaint No. 43016726

Also mails are already sent to :
nodal.[protected]@airtel.in
appellate.[protected]@airtel.in
In regard of this complaint . But I have not received any service. Is this the purpose of customer service??

Kindly take action ASAP as I am suffering a lot.