Airtel — deliver what u say

Address:

Bangalore, Karnataka

name; ISMAIL KHAN
MOBILE.NO; [protected]
BROADBAND NO;[protected]
E-MAIL ID; [protected]@yahoo.co.in
EXISTING CUSTOMER OF AIRTEL BROAD BAND WITH UNLIMITED USEAGE & UNLIMITED DOWNLOAD FOR .RS 799/+TAXES
SIR I RECEIVED A SMS ON MY MOB ON 28 FEB TIME 02:36:58PM.STATING UPGRADE YOUR AIRTEL BROADBAND SPEED TO 2MBPS FOR JUST 100RS MORE PER MONTH AND GET FREE CALLSWORTH RS 100TO ANY AIRTEL NUMBER ACROSS INDIA FROM YOUR AIRTEL I SENT AN EMAIL TO THE CUSTOMER CARE STATING TO UP GRADE MY SPEED I GOT AN REPLY THAT IT WILL TAKE 24HRS AFTER THAT NO REPLY ON 5TH OF MAR I SENT AN EMAIL TO APPELLATE AUTHORITY WITH ALL THE DETAILS GOT A REPLY AND ONE SMS STATING THAT WE WILLDO THE NEED FUL REF NO 43742932 AFTER THAT I GOT AN SMS FROM AIRTEL ON 5TH MAR TIME 06:59:44PM.STATING THIS THANKYOU FOR AN OPPERTUNITY TO SERVEYOU.TRUST YOUR REQUEST NO 43743406 HAS BEEN RESOLVEDFOR DETAILS CALL 121 FROMAIRTEL FIXED LINE OR 44444121THIS WAS THE REPLY AFTER THAT I CHECKED THE NET SPEED IT WAS LESS THEN 512KBPS SO I CALLED THE CUSTOMER CARE AND TOLD THEM THE DETAIL THEN THEY TOLD ME ITS UNDER PROCESS IT WILL BE SOLVED TILL 8TH OF MAR AFTER THAT NO REPLY ON 14TH OF MAR I RECEIVED A CALL STATING THAT UR REQUEST HAS BEEN REJECTED BY THE TECHNICAL DEPARTMENT AND ONTHE SAME DAY I RECEIVED AN SMS STATING THIS [ NOWAIRTEL GIVES HIGH SPEED OF 2MBPS WITH UNLIMITED DOWNLOAD FOR JUST RS 999.ALSO GET RS 100WORTH CALLS TO ANY AIRTEL NUMBER ACROSS INDIA FROM YOUR AIRTEL NOW MY QUESTION IS THAT WHY DID U FIRST SENT ME A SMS FOR JUST 100 RS EXTRA THAT IS 799+100 899+ TAXES NOW UR SENDING A SMS FOR 999 I REQUEST THE AIRTEL PEOPLE TO STOP PLAYING DIRTY POLITICS GAME WITH THE INNOCENT CITIZENS OF INDIA OTHER WISE A DAY WILL COME THERE WILL BE AIR BUT NO ONE TO TEL THIS WILL BE THE FUTURE OF AIRTEL IT WILL BE TOREN APART SO PLZ BE CARE FUL AND GIVE THE CUSTOMER WHAT U PROMISE DONT PLAY UP & DOWN GAME EVEN IAM TRYING TO SHIFT TO SOME OTHER BROAD BAND PROVIDER BECAUSE ITS USELESS WITH AIRTEL AND THEY MAY CHANGE THEIR STATEMENT AGAIN & AGAIN