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same bad experience with airtel DTH. false promises by PAN INDIA sales department and customer care were clueless about the promises made by them. Got hooked as I have paid by credit card for subscription. I feel pity on myself as I have to bear this torture for another 1 year. Bad service by Airtel DTH. You are right that NODAL sounds like that they are correct and customers are wrong. They are all SOP concerned and never bother to think out of box. All humans in airtel which behave like machines.
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ISSUE RESOLVED ????
WHAT A SHAME !!! WHAT A SHAME...
MR. Naveen you called up 3 times to me and said we are looking into the matter, we agreed upon the deadline till 15th aug, wondering what made airtel to say you solved my issue. IT SOOO DIRTY TRICK SIR. Also isn't it awful, that u need so many weeks to resolve small small tiny matter ?
NODEL IS AWFUL, even corporate team are among the one. All same team i guess.
I HAD IT ENU[censored]
I Would suggest everyone to AVOID AIRTEL DTH connection, These people are luring by pathetic customer support and even continued to show there lame support. They have no sense what they are dealing on and offering fake discounts offer's to consumer which they reject after accepting the payment.. Lets unite and avoid airtel, they are really no good compare to others.