[Resolved]  Airtel — Deactivate cricket alert and activating DND

Address:Bangalore, Karnataka

Dear Concern,

I am feeling very irritated and annoyed with Airtel service.
I have tried deactivating cricket alerts number of times & got response from ur side stating the same cannot be done, unless DND is activated.
After sending messages for activation of DND, still i received messages stating i have not registered for DND, hence unable to deactivate.
I'm loosing 5 rupee's per day ,this is happening since past two weeks. This a monetary loss for me, kindly deactivate the cricket alerts immediately. If not ,there won't be any hesitation from my side for change in network.
My mobile no is [protected]
I hope the same shall be rectified within 1 day.

Regards,
Ananda murthy
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i understand and sympathise with your predicament.it's no use registering for the dnd because my dnd was already activated when they started the cricket alerts . it started with an sms thanking me for downloading java game from airtel (for which i was charged Rs.99) followed 1 minute later by another informing me that i had chosen cricket club 1 and charged Rs.3, both of which i had never done.since then i have also been charged daily.this is daylight robbery and i am contemplating legal action.i
Dear Concern,

I am feeling very irritated and annoyed with Airtel service.
I have tried deactivating cricket alerts number of times & got response from ur side stating the same cannot be done, unless DND is activated.
After sending messages for activation of DND, still i received messages stating i have not registered for DND, hence unable to deactivate.
I'm loosing 5 rupee's per day, this is happening since past two weeks. This a monetary loss for me, kindly deactivate the cricket alerts immediately. If not, there won't be any hesitation from my side for change in network.
My mobile no is [protected]
I hope the same shall be rectified within 1 day.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54512
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information