[Resolved]  Airtel Beetel Modem — Beetel Modem Not working

Address:

Haryana

Dear Sir/Madam ,

I am an AIRTEL broad band customer .
LOCATION : NCR.
My landline Number is :[protected]
Location : House Number 50 .
Sector 7 A
Faridabad.

I have been using your broadband connection for more
than 2 years now .

Recently I got an WIFI Modem freplace via Airtel . This
modem was supplied by Airtel to me on 23/9/2011 .
The Billing is done by UNIVERSAL TELECOM - Faridabad.

Type Of Modem : 4501 TC wifi by beetel

Now, this modem is not working at all . I went to Airtel office
In FBD , where they directed myself to go to Universal telecom
sector 16 Faridabad. There again they directed me to contact AIRTEL
because they are not responsible for this service .

Now, I had placed an order with Airtel , yourself have send someone
to install the modem .

We have been running here and there to get this thing fixed .
Your people in Faridabad office sector 12 oppositte SRS .

Met Mr. Dinesh
Mr. Vimlesh , they have not been helpful at all .

I will Not PAY any money after 19th NOV on [protected] , as
I am unable to use the Internet .

Moreover , If Airtel really cares why we have so much trouble
just to get little things DONE .

I am keeping my fingers crossed and hope , that some gentlemen
or a Kind lady sees this mail and help us out .

Thanks.

Ruchita Arora
House Nbr 50 ,
Sector 7A ,
faridabad - 121006.
Tel : [protected]
Land line :[protected]