[Resolved]  Airtel — sim swapping

Address:

Ganjam, Odisha

Sir,
My mob no. is [protected]. from last night my sim is showing that sim card registration failed. when i call the same no. from another no., my call is connecting to somewhere else and some one is recieving the call.
when i called to the customer care, they r saying that, "the number may have been swapped, so buy another sim card paying extraa money or apply for a duplicate one."
though it's not my fault, why should i apply for a duplicate one or buy a new one?
Kindly take necessary actions regarding this.
Chinmaya Mohini
Berhampur
[protected]@gmail.com
alt. no. :[protected]