Airtel — Fraudulent Charges | |||
I paid a ISD pack of Rs 57 for 30 days of calls to US/Canada on June 13. I paid this amount at an Airtel Customer Realtions Office in Patna. The service has not been activated and a few calls that I made were charged at full rates. I made 6 complaints to Airtel without any result. Now they say that my money has expired as I had made calls of 18000 seconds. They cannot find any details of these 18000 seconds. Not even one second call was made at ISD Pack rates. This is gross cheating. Please help me recover my Rs 57 and tell people that Airtel is a fraudulent company like most other mobile companies. Thanks. Ram Mohan ([protected]) 105 Patliputra Colony, Patna 800013 Was this information helpful? | |||
 2 Comments | |||
Comments
AirTel — fraudulent charging
i have been with airtel for almost 10 years as a post paid customer.now for the past 6 months the service is very poor no respect for a customer
airtel is activating vas with out the knowledge of the customers i received an sms from ad54321 stating " thanks for using tadkalive subscription y ou have beeb charged rs 20/- "on 26 march mid night 12 i got irritated and i called 198 they told no such service is active and would de activate if in active state then i started receiving sms tha rs3 has been deducted every day i have been calling 198 no use. i tried sending sms stop to 121 no use. to start a service why with out conformation why do you start. but for stoping you have lots of formalites.
i am plaining to port and would port around 100 numbers of my friends
ac number[protected]
best suggestion change your name as fraudtel
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I had an Airtel connection [protected]. I requested for it to be deactivated in March.And I cleared my last dues.
But even after the disconnection request, Airtel has not deactivated it and on top of that I have been receiving bills with the monthly charges added up. I called up the customer care number when I received the first bill and was told to ignore the bill.I have proof of the emails that I have sent them and where they did not bother to act on the complaint.