[Resolved] Airtel — Irregular counting of sms/ bill cycle

Manish Awasthy

from Korba, Chhattisgarh

Address:

Bilaspur, Chhattisgarh

I've received one sms fron Airtel Service that as per TRAI, I can only send 3000 sms per bill cycle and since I've crossed this limit, i would not be allowed to send any sms further.
To my best of knowledge, the bill cycle starts on 2nd of every month. If this is so then counting of sms from 2nd to 12th Oct is wrong. I think the earlier bill cycle of month Sept has not been discontinued.
No one is there to solve or discuss this problem.

Manish Awasthy
DGM & CPRO
SEC Railway
Bilaspur (CG)
495004
Cell no[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Rohit Harishchandra Rane

from Chennai, Tamil Nadu

Airtel — Irregular receiving bill

Dear Sir,

This is Rohit Rane and my airtel mobile number: [protected] . Since 2006 i am the one of most important airtel customer. Previously i am a honest customer and regularly i paid my post paid bills you chek up my payments records also for your reference. From last Jan 2009 onwards i didnt pay my airtel bill on time because your bill does not come on time inspite of speaking to your call center executives.Plz look into the matter and henceforth send bill on time before your due date.

With Regards,
Rohit Rane

john cena bond

from Chennai, Tamil Nadu

I already sent a message saying to stop '' Amitabh an Arjun rampal message on this number[protected].But it is coming again and again and still its not deactivated.I request that to deactivate.