[Resolved]  Airtel — Billing Dispute and threatening calls from company

Address:Bangalore, Karnataka

I took datacard connection 4-5 months back. As per information by company executive and offer document signed am supposed to get Rs150 pm discount on bill amount. For 1st month bill i did not get any -discount and hopefully Dec-12 or late Nov onwards am not using the service. The SIM number is -[protected]H1-WD. When they called me for payment of due amount Rs950, asked customer care to stop the service and credit Rs150 which is due to me. But they did not do and now company is threatening me and asking to pay penalty of roughly Rs2000 extra for service...One month bill due is there which i agree but not more than that...Now company is telling we will inform police and threating me ....due to above dispute i did not pay amount to company....please help me ....
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Oct 26, 2016
Complaint marked as Resolved 
Verified Support
Feb 21, 2013
Airtel Customer Care's response
Namaste Mr. Naik,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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