[Resolved] Airtel Broadband — internet was not working from past 2 days

sridhar_atria

Address:

Bangalore, Karnataka

This is with reference to landline no :[protected], a broadband service is associated with this number and the internet was not working from past 2 days, more than 48 hours, one can feel the heat o[censored]navailability of internet for more than 2 days.

From past 2 days i have called the customer care for more than 20 times and spent around 30min for each call, but still its not resolved.

Tried calling nodal officer, but it was a waste of time as i couldnt connect to him even after calling him more than 6 times.

Unfortunately i could see there was only one technical guy running around entire R.T.nagar area and he doesnt know any technicalities and bluffing around. my office will be closed by 6:30 everyday, but unfortunately i could see one executive updating the status as the issue was resolved after attending our place at 8:30 in the night.

No one could help me with this and the issue is still pending, with we wasting 2 days without any work as we are into web development, one can understand the problem without internet.

I seriously dont know wr to complaint or what to do, Please do someone help me, Final conclusion is i lost hopes on AIRTEL (One of the leading telecom serv ice provider with very good reputation)

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Airtel reviews

View all 54499 Airtel Reviews

Comments

Munish Kaundal

from Delhi, Delhi

Airtel Broadband Connection — Internet not working even we submitted the fee

Hello Sir/Mam,
i had given Rs1500 for airtel wi-fi new connection on 16 sep 09 to airtel agent Mr. Deepak by hand cash......But he submitted d check to airtel and after one week check was bounced and connection is disconnected.....We talked to Mr. Deepak and airtel engineer and airtel officer Mr. Parvesh of mohali......
But no one is giving response to our connecting internet connection.....its now 48 hrs passed dat no one in airtel is listening to us,,,,,,,and i m sick of airtel service.....Please help me sir,,,,,,

Munish Kaundal

from Delhi, Delhi

Hello Sir/Mam,
i had given Rs1500 for airtel wi-fi new connection of phone num [protected] on 16 sep 09 to airtel agent Mr. Deepak by hand cash...But he submitted d check to airtel and after one week check was bounced and connection is disconnected...We talked to Mr. Deepak and airtel engineer and airtel officer Mr. Parvesh of mohali...
But no one is giving response to our connecting internet connection...its now 48 hrs passed dat no one in airtel is listening to us, , , , , , , and i m sick of airtel service...Please help me sir, , , , ,

Regards
Munish Kaundal
[protected]

mayurobin

from Bengaluru, Karnataka

Airtel Broadband — Internet not working even after 2 complaints

Hi Sir/Madam,

"No rpoper installation done"

The Airtel Connection was given to me after repeated complaints to the Local Area manager in Koramangala (Bangalore) and had a lot of difficulty after paying the amount in cash.
After paying for the full installation charges; i was promised that connection will not create any problem. but since last three weeks i have used my internet only for 3 days.

Its been a really frustrating situation for me as currently my exams are going on and even after 2 complaints my internet connection is not working.

It seems that the complants are not taken seriously. In that case please disconnect the same and refund the amount immediately.

Please act against such fools who bring bad new to the company.

Connection details -
Airtel no[protected]
SEF TBLR - 194518
Customer name - Lakshmipati
Complainer name - Mayure
Contact no - [protected]