Airtel Broadband - Deposit Amount collected, connection not yet operational

Hi,

We had registered for Airtel broadband use on the 3rd of November. Your Customer care executive ( Senthil - 9791044813) had promised to get it operational within 4 working days. It has been a month now and the Landline/ broadband is not yet operational.

i have also received my first bill for services that I have not used. I would like to know howcome AIRTEL has charged us without first making our broadbacd/ Landline operational..

All calls to SENTHIL go unattended.

I request immediate disconnection of the NON-FUNCTIONAL landline at our residence as I am not willing to pay any bills for the same,

My residence address is :
6A, Tulip Block
Ceebros Gardens
38, Arcot Road
Virugambakkam
Chennai - 62.

I can be contacted at 9884922533

Thanks,
HImavan