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Airtel Broadband - Deposit Amount collected, connection not yet operational

 
3 Reviews
User
  Himavan Siddhartha
Hi,

We had registered for Airtel broadband use on the 3rd of November. Your Customer care executive ( Senthil - 9791044813) had promised to get it operational within 4 working days. It has been a month now and the Landline/ broadband is not yet operational.

i have also received my first bill for services that I have not used. I would like to know howcome AIRTEL has charged us without first making our broadbacd/ Landline operational..

All calls to SENTHIL go unattended.

I request immediate disconnection of the NON-FUNCTIONAL landline at our residence as I am not willing to pay any bills for the same,

My residence address is :
6A, Tulip Block
Ceebros Gardens
38, Arcot Road
Virugambakkam
Chennai - 62.

I can be contacted at 9884922533

Thanks,
HImavan
Complaint comments 2 Comments     Updated:
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Comments

N Jan 7, 2011 by
User
paul.pimr Airtel Broadband  - Bilaspur, Chhattisgarh, India
 

connection not yet done - Airtel Broadband

I had shifted my residential premises and requested for connection to be relocated. Airtel did honour that in a few days time after receiving all documentations and Cash.I gave all the documents and cash for relocation of shifting,i have all the bills with me and instument modem.Then after one month a call came from customer care executive that he will be coming on that day for connection but no one exxecutive came i have to travel,so i also gave my bigbrothers number they also call on my brothers cell and told that they coming for connection but till no no response.i am irritated of all this false commitment.and my phone no is 9229277757.
N Jul 30, 2011 by
User
bagayatmukesh Airtel  - Jaipur, Jaipur, Rajasthan, India
 

landline connection not given but charges are collected - Airtel

land line connection is not yet given .every month charges are collected in the bill.
my nos is 4101514.

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    Airtel Broadband - Deposit Amount collected, connection not yet operational