Airtel Broadband — Airtel Broadband service down

I am having an airtel broadband service in Bangalore (Rustam Bagh area) and it is completely dead for last ONE WEEK now. I have been calling almost daily the customer care and only answer I would get is someone would be calling me, but end of the day noone calls. Such a irresponsible behaviour from this reputed carrier is very shocking. My complaint number is 19827840.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear,
I am using Airtel Broadband services for more than 4 year in a row.The Broadband lindline no is[protected].I was barred from the services of Airtel as I have not made the payment on the time.But for now I have made the payment of my due amount on 11 freb 2010 and requested the customer care for getting my services restored.Even the services were restored.

But the concern is this that services are not continued.It is getting barred on each day and for the same I have to call customer care again and again and in reverse i get the Request no and commitment that services will be restored within 4 working hours.But there commmitment seems to be FALSE.Still i have not got services turned on.

Requerst no for several calls which i have made are:
[protected]
[protected]
29612312
12245579
[protected]

Few are missing as i have lost them.

So please do the needful.As as a customer I dont have much more time and money to go against and file a case of Airtel.

Waiting for your earliset response.
Tjhanks & regards
Abhishek
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54512
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information