[Resolved]  Airtel Broadband — Cancellation request

Hi

I was using Airtel brodband internet connection in chennai for 2 years from 07 to 09 and moved to bangalore on Aug 09 and placed a request for shifting of connection. Since the Area to which i have shifted is awaiting Airtel connection, i had no other option to cancel the connection.

For cancellation i think it is an herculian task with Airtel broadband. The Customer care does not seem to have enough knowledge or willingness and i was totally frustrated with the response i got.

I didnot expext this kind of very poor customer response from an company like Airtel, it is really pathetic. It is not sufficient if they have some stars like Sharuk khan etc. as their Brand ambassador to survive in the market and continue to provide this response.

I am really frustrated. I really wanted to disconnect the broad band connection with Airtel and stay in peace.

Regards
Arvind
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi

I was using Airtel brodband internet connection in karnal.i was call many time to costmaercare but their is no action take to disconet of broadband.
I didnot expext this kind of very poor customer response from an company like Airtel, it is really pathetic. It is not sufficient if they have some stars like Sharuk khan etc. as their Brand ambassador to survive in the market and continue to provide this response.

I am really frustrated. I really wanted to disconnect the broad band connection with Airtel and stay in peace.

Regards
yatin
yatin
Company Like Airtel! Do u feel Airtel is good anyway? Wake up man!!!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information