[Resolved]  Airtel Broadband — Amount paid to the executive and gone missing!!!

To whom it may concern.

Hi,

I really don't know whether this is going to help in anyway.

This is regarding the Airtel Broadband connection. I have inquired regarding the Broadband connection to [protected] on 31st of January '10. As a followup they have sent two executives to my place to check the feasibility. They left saying there is some problem in the BOX so they need to speak to their manager. After 2days a guy(Karthik) from Airtel called up and told that he is going to come to my place to collect the documents and the amount for the connection. He came and took the money giving me a Receipt for the payment. Since then this guy has gone missing.

Now, the Airtel people is telling they cannot do anything regarding this matter and they are not able to trace this guy. I have given them(Airtel) all the details for this Karthik including Mobile Number. But, they said they cannot traced the person as the number is switched off. But, to my belief, there is no chance that this person could be from other company other then Airtel itself.

My Question is,
1). Why do they recruit people if they cannot take down proper information at times of recruitment?
2). Why they don't know who this person is and where is he from?

Any help regarding what can be done would be highly appreciated.

Thank you,