[Resolved]  Airtel Broadband Connection — COMPLAINT FOR HARASSING UNNECESSARY FOR REPAYMENT OF BILL

Address:

Karnataka

Hello,

Myself Aditi Aggarwal

I had AIRTEL BROADBAND CONNECTION till the month of Feb 2012. Then I had to shift from Bangalore.
That,s why I had applied for disconnection of the connection.

Within a week, AIRTEL people disconnected it.
And because of deactivation of my account, I was not able to pay the bill online.

A representative (engineer) from AIRTEL came to my place for collection of modem n wire.
He took the money from me (Rs.1101 , my billing amount for the month of Feb) , assuring me that he will close my account after payment.
His AIRTEL number is [protected]

After around one month, I received a call from AIRTEL number [protected], and the lady from another end was very rude to me.
She said that they are going to file a case against me for non-payment of dues. I didn't expect this kind of behavior form an AIRTEL representative.

Then those people gave me the number of Rajesh ([protected]) to contact him regarding my problem.
He assured me to solve my problem within 2 days.

Then again yesterday, I received the same call from AIRTEL.

This is not the way to treat the customers.
I have already done the payment and this is not the problem from myside.
People from AIRTEL harassing me a lot through these calls.

You can check my records.
Every-time , I have done the payment on time.
and now i have shifted from Bangalore and still i am facing lot of harassment.

Please help me in this case.
I will be very thankful to you