[Resolved] Airtel Broadband Connection — Bill Come after Deactivation of the Account

Ravindra Prasdad

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh

Dear CC Executive
Cancellation Request #:[protected]Feb-2011)
I have Deactivate the broad band connection #([protected])
on 16-Feb-2011 and return the instrument like modem Telephone at
airtel outlet (chandanagar) Hyderabad. and paid the due amount up to
16-Feb-2011.
because i have been transfered to the banglore location from 16-Feb-2011.i am not statying in Hyderabad
why are you sending the bill from 16-Feb-2011 after the deactivation of the connection.

I have the request for the cancellation Form that i got at the time of
returning the instrument on 16-Feb-2011 and receipt of payment on 12-Feb-2011.As a proof of Deactivation.

I will not pay any bills after coming deactivation(16-Feb-2011)

please stop the sending bill otherwise i need to take appropriate legal steps of sending unwanted and illegal bill after deactivation from Airtel as a harrashment.

Thanks
Ravindra Prasad

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Vijay Kumar Gupta

from Mumbai, Maharashtra

Airtel — Bill after de-activation of connection

Dear Sir,

I was a customer of Airtel broadband.
I had an airtel broadband connection with the airtel no[protected].
I had paid all my dues in the month of July, 2009 and then called Airtel Customer care to de-activate my broad band connection(ref requesd id: 243352 dtd 4th July, 2009). Since then I am not using the airtel broadband service but my bill for the consecutive months are being generated by Airtel.
Sevaral times I talked with airtel customer care executive regarding this issue and they told me that I need not to pay anything. I have following request ids with me[protected].
But from last 4 months people from airtel are mentally harrassing me by asking about due amount whereas I don't have any due amount to pay.

Please let me know the legal steps and advice from the Indian Consumer Forum so that I can defend myself from the unwanted harrassments by the Airtel Broadband customer representatives.

Yours faithfully,
Vijay Kumar Gupta
Mobile No: [protected]

dr.yashwant panwar

from Mumbai, Maharashtra

Airtel Broadband Connection — deactivation of broadband connection

dear sir,

i dr yashwant panwar using airtel broadband internet connection phone no. 4225794 in indore madhya pradesh because of some reason i request you to dissconnect my service from today 28/6/10 onwards.
thanks

sameervogeti

Airtel Broadband — Billing even after Deactivation

Deactivation
Dear Concerned,

I availed Airtel Broand band services last year till 5-Aug -2010
Number :[protected]

I have asked for disconnection on 4- Aug-2010 and I have cleared the unbilled amount, They even collected the equipment and gave me the receipt of the same

Problem :

I am still receiving bills for the Number stated above and when contacted the customer care, they are giving meaningless explanations.How can Airtel generate bill for a deactivated Number.

My Earnest request you to solve this issue and need an explanation form the service provider.

sameervogeti

This is totally lethargic on part of airtel. So far i have mailed several times to [protected]@airtel.in and [protected]@airtel.in. They have opened 2 tickets 38826796 and 38766180 thats it. Till now i havent received any communication regarding solution of this non sense issue.

What is happening?

Airtel Sucks big time