[Resolved]  Airtel Broadband Connection In Bangalore — Airtel Executives Harrasment

Will have to wait, for 3 to 4 months Or the Airtel has to send an apology letter to my parents for the mental tension they have given or they have to assure us in written that no executives or call should come to us regarding the same

AirTel — need broadband connection

hello sir
i need airtel broadband connection but they are not allot me connection..i need connection.

Airtel — harrasement of unwanted call by airtel user

I HAVE AIRTEL NO .[protected] ...IM USING IT SINCE TWO MNTHS . I HAVE ANOTHER AIRTEL NO AT MY HOME.. MY PROBLEM IS THT ONE NO .[protected] IS CALLING AT HOME AT NIGHT AND TA ..AND HARRASE MY FAMILY I HAVE FULL ADDRESS OF THT NO .HOLDER SOLVE THIS PROB...HIS ADDRESS IS BELOW
SIVALAL PANCHAL
28, TRISUL PARA,
3RD FLOOR, UDHNA,
SURAT, INDIA

airtel bharti india — giving harrasing call

Dear sir/madam
i am having a airtel postpaid connection for the few year, and i have made all the payment. there are some bill pending from my side also which i am ready to pay but the airtel group is giving me the exces bill inspite of my acctul bill with a heavy late payment charges. as i said them to sent a bill detail so that i can analysis my call but they are not giving me the bill. now for the last few month they are giving me and my friend & relative a threating call to make the payment. as per suprem court judgement no one can make such type of exportion call.i am fead up with these call and they are giving me totally desturbing me. kindly help me or suject some thing

Airtel Broadband - Bangalore — Harassment

Landline No. [protected]

SR No. 25579320

21st Oct I have made a online transaction for payment, by mistake i have made a payment of 1,20,000+ INR instead of 1,200 INR thats it. Since then i am harass by the Airtel, i don't know how long they are going to take for refund. Daily i am calling them enquiring about the status by there is no update when they are going to refund and to reach them each time it will take 15-20mins. I would like sue this company and owner Mittal. On 25th Oct i have lost my father and i don't have enough money on savings account and had tough time. can anybody suggest me how to recover money from them and file a case against them.

Regards.,
Hafeez
unsatisfied and harassed airtel customer
[protected]

Airtel Broadband — Regarding Harrashment

Dear Sir,

I have requested Airtel to remove broadband conection in Augest'09 after constant followup they removed the connection in October'09 after setteling all the bills and i have also returned their phone and server box.But after 4 months they are still claiming the bill which is after october'09.they are giving me threat of manhandling.I am to harrased to handle this and without any reason.Please help me out of this.

Regards,

Anuja Srivastava

Airtel Broadband — Harrashment by Airtel

Hi,

I had Airtel Broadband[protected] for around year. In Sep'09 I shifted my residence. I called up Airtel customer care on 25-Sep-2009 for discontinuation of my connection. I was told that my connection will be discontinued within 48 hours. At that time my bill for September was also paid. So there was no dues when I made the request for disconnection.

After that I received call from Airtel CC regarding my unpaid bill in November. I explained to them that I have already requested for disconnection in September and I have paid for the September month too. And since them I am receiving call from Airtel every 2-3 weeks. I have explained the same thing multiple times. I have also asked them to check if there is any usage after September. But all this to no avail as I keep getting calls from Airtel.
Its pure fraud that Airtel is committing. They have designed there process and internal system like that nothing is in sync at there end. When I have placed the request for disconnection, my account should have been closed in that billing cycle. But they kept my account activated and now harassing me to overpay them

Can somebody guide me what I should do.

regards,

huh...standard reply that I have seen with most of the Airtel complaints on this forum. I will keep updating this thread so that other user will know how serious is this response from Airtel

Airtel — Age harassment

Dear Concern

I have lodged a request for migration of postpaid connection to prepaid connection for mob no [protected] in the name of Lalit Kumar from airtel company at PNS Telecom based at karnal dtd 28.08.2010.
They were saying that we will process your request on 01.9.2010 due to closing is going on, but still no revert by their side. now when i called to them they said there system is not working . By every time they replied the same system is not working. They always harrased on ph and no solution given till time.
Now i am in chandigarh and left the karnal. So i cant get them at karnal. Customer care person said we cant help you, you have to contact at karnal office only.
Now help me because its not possible for me to go to karnal. Because i am working in a axis bank and transfered to chandigarh.
So provide the solution, I am ready to pay the total outstanding amount till date 28.08.2010, but no reply form their side.

SO kindly help me out.

lalit kumar
[protected]

Airtel Broadband — Harrasment to customer

I had a AIRTEL Broadband connection.Phone number [protected] I disconnected the same by informing the customer care of AIRTEL. I cleared all the bills before disconnection.They accepted the request. After their confirmation of disconnection I received bills month on month. I asked for explanation for the same to the customer care again but no action was taken from their side. Now I am getting collection calls from AIRTEL to pay the money when I never used the BROADBAND. I request everyone not to use AIRTEL BROADBAND service. It is such a disgusting customer care.

Airtel — airtel broadband connection

maine 198 par call karke apna conection band kara diya hai fir bhi mera bill aa raha hai ....plz mera internet brodband conection band kar de jisse mera bill na aave mera lendline no.[protected] hai thanx......

Airtel Broadband — Harresment by Airtel

I would like to share continues harassment that I am going through by Airtel Broadband. I have been an Airtel customer for last 3 years. I decided to shift from my house with effect from Aug 01, 2011 within the same city. I called up Airtel customer care asking about the transfer of my connection for which I was told will take around 21 days (Please note that as per TRAI guidelines the transfer timeline is 3 days). Hearing this I requested for disconnection of services as no person could continue without an internet connection for that long. I went ahead & cleared my dues so that the disconnection could happen without any issues. I received a call from the retention department of Airtel where the executive shared that the transfer will happen within 3 days as the earlier timeline was given because of some software upgrade which has happened so now the time taken has reduced. Basis this assurance I agreed to go for transfer of connection. To my shock no one bothered to contact me for transfer for the next 25 days. After waiting till August 10, 2011 for someone to contact me I decided to get the connection disconnected as Airtel had failed to live up to its commitment. It took me 2 days to finally reach Airtel customer care as they would avoid taking my call the moment I talk about disconnection claiming that a software upgrade is happening so they can’t note my complaint. Finally on August 11, 2011 I was able to make it clear that I want my connection to be disconnected. I also told I have moved to another service provider so now do not need your connection.

Despite my clear communication they did nothing. I even wrote them a mail regarding the same on August 11, 2011 which they ack but did nothing. Finally I received a call on August 24, 2011 from Airtel telling me they have a transfer request from me & would like to start the process. When I told him that I do not want a transfer any more & have already spoken to customer service about disconnection he hung up.

The worst thing is my connection is still active at my last address who would be responsible if the phone is used for some criminal activity by new residents of the house or any third party as I have no control over the old residence. Also Airtel despite not doing there job is still charging me rent for the period when I can’t even use their service?

To my shock yesterday I wrote a mail again to Airtel making it clear I do not wish to continue with their connection at any cost even if it is free despite the mail their representative wrote to me saying they have noted down my request for transfer & have forwarded the same to the concerned department. I have no idea what kind of people does Airtel hire who can’t even read customer’s mails & respond. Also the E-Mail ID of the nodal officer provided by Airtel nodal.[protected]@airtel.in does not work. I am hoping atleast god will save me from Airtel. I will never ever in my life ever use any service or product of Airtel.

Please disconnect my connection......
Regards

Nitin Grover
Airtel Number[protected]
Comp No - 1437624

Airtel Broadband - Bangalore — Didn't get my money back even after 60 days

After I raised a request for airtel broadband in my home, an associate named Mani (Contact Number: [protected]) came to my place and I filled up the Customer Enrolment Form and paid Him Rs. 999 for my connection. He assured that the connection will be done within 72 hours. After 3 days I call him back and he says, there is some problem in my area and it will take another 3/4 days. I call them back again after 3/4 days and this guy told me that problem is still there and another 10 days will be required. I got pissed of at this moment and he gave me another person's name and number (Ravi: [protected]) who was sitting in a higher position. When I called that guy he said me the same thing. I was very angry and told him that I will sue airtel for this. I was stunned when He told me I can do whatever I want.

After that I decided to cancell my request and called them. They cancelled my order and told me that refund will be made after 25 days. Its now more then 60 days and I still dint get my refund.

Please take immediate action against these FRAUDS.

Thanks,
Jaydeep

Airtel Broadband — HARRASMENT OVER CALL

HI I AM BEEN HARRASED BY A LADY FROM AIRTEL, AND SHE IS USING ABUSING WORDS, I GOT HARRASMENT CALL FROM HER ON 29TH MAY AT 5PM AND 0N 30TH MAY AT 13.25PM,
I WOULD WANT TO GO TO THE CONSUMER COURT AND FILE THE COMPLAINT AGAINST HER AND HER COMPANY.

Namaste Mr. Shankar,

This is to inform you that your concern listed on 10 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Until and unless my complaint is resolved I dont take it has been solved.

Namaste Mr. Shankar,

This is to inform you that your concern listed 10 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Shankar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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