[Resolved]  Airtel Broadband Connection — not shifting or cancelling my connection

Address:

North West Delhi, Delhi

RESPECTED SIR,

MY NAME IS NARESH KUMAR AND MY BROADBAND CONNECTION NUMBER IS[protected]. IAM A GOVT OFFICER WITH MINISTRY OF HOME AFFAIRS, NEW DELHI. MY PROBLEM STARTS FROM 15-APRIL,2011 WHEN I SHIFTED MY RESIDENCE FRO ONE BLOCK TO ANOTHER IN THE SAME SECTOR. I CALLED AIRTEL TO SHIFT MY CONNECTION TO MY NEW RESIDENCE. TILL DATE[protected] THEY HAVE NOT SHIFTED MY CONNECTION. I HAVE CALLED HUNDRED OF TIMES ,EVERY TIME THEY SAY SORRY AND ASK FOR NEXT 03 DAYS TO SOLVE MY PROBLEM BUT TILL DATE THEY ARE DITCHING ME. NOW TIRING FROM THEIR HIGHLY CALLOUS ATTITUDE I DECIDED TO CANCEL MY BROADBAND CONNECTION NOW, THEY ARE NOT EVEN CANCELLING MY CONNCETION. EVERY TIME THEY ARE GIVING ME DIFFERENT LURES BUT NOT DOING ANY THING. IT IS ALREADY 40 DAYS AND NOTHING HAS BEEN DONE AND ABOVE ALL THEY SENT ME THE FULL BILL TO PAY OF 823 . HOW STUPID OF THEM THAT FROM 15TH APRIL IAM NOT USING THEIR CONNECTION HOW THEY ARE ASKIING FOR THIER BILL. EVERY TIME A NEW PERSON FROM AIR TEL TELL ME THAT YOUR CONNECTION IS NOT POSSIBLE, YOU WILL HAVE TO PAY THE FULL BILL IN NEXT BILL WE WILL GIVE WAIVER.BUT WHEN IAM NOT INTERESTED IN THEIR CONNECTION WHY THEY LINGERING TO NEXT BILL.

SIR,DUE TO THIS AIRTEL IS MENTALLY HARRASSING ME FOR DOING NOTHING. I DO NOT WANT TO USE MY INFLUENCE FOR SUCH A PETTY THING BUT IT DOESNOT MEAN THAT SUCH COMPANY SHOULD HARRASS A OFFICER. IT IS REALLY AVERY BIG SHAME FOR AIRTEL. FOR THE LAST SIX YEARS WE ARE USING THEIR PRODUCTS BUT WHAT THEY GIVEN TO ME , ONLY TENSION AND HARRASSMENT. WITH THIS IAM GOING TO CONSUMER COURT AND OTHER FORUM INCLUDING ZEE TV, AAJ TAK, DEHI AAJ TAK FOR ALL THIS HARRASSMENT.

THIS TO SENIOR AUTHORITIES OF AIRTEL FOR INFORMING THE ABOVE . PLEASE SOLVE MY PROBLEM WITHN IN 48 HOURS OR I WILL START USING MY FUNDAMENTAL RIGHTS.

PHONE.[protected]