Airtel Broadband — Not changing my connection to new address

Address:

Bangalore, Karnataka

I requested to change my connection to new place. Last one month they are not changing even they are not informing whether they can change or not.
In bangalore hsr layout, agara one local private company is giving internet service. Local airtel engineers and those local internet service provider having tie-up. If we give any request for new connection they will tell some reason to we don't get connection. After that the local internet service provider will call us for internet. Now its happening for me. I am shifted to new place that is near to local internet service provider area. So the local engineers not responding.

I don't know. what airtel management is doing. Check your list of connections in HSR Layout, agara. Who are dominating and check with your local engineers.