Airtel Broadband & IPTV — disappointment towards customer services

Address:

Ghaziabad, Uttar Pradesh

i have a airtel iptv service attached with broadband & landline connection . i had made 4 complaints of not working of my iptv set top box & connection which i have bought it from airtel one year ago for Rs3500/- with taxes i pay Rs1250/- every month for this service but out of my 4 complaints-
1. 1st complaint was not registered
2. 2nd complaint was on 29th july[protected] no action took place
3. 3rd complaint was on 3rd august[protected] no action took place
4. 4th compliant was on 7th august[protected] no action took place till now

due to this irregular service i want compensation of my two months bill as per my complaint dates of last nine days & a period of twenty days when my services were not working. if my problem would not be solved in next 48 hours the complaint would be forwarded to the higher authorities of trai.