Airtel Broadband — NET CONNECTION NOT DONE AFTER 2 MONTH & GIVE ME WRONG COMMITMENT BY COMPANY EMPLOYE & CUSTOMER CARE EXECUTIVE | |||
broad band connection NOT given even after two months Hi , I AM DHARMVEER SINGH MOBILE-[protected] INDRA NAGAR LUCKNOW I WANT A BROAD BAND CONNECTION I CHOOSE AIRTEL SO I FILL A FORM on airtel's website after filling form on net. One day Mr SUNEEL VERMA EMPLOYED CODE- LDSL 20002 call me & fill from for Air-tel BROAD BAND & collected Rs.500/- from me on 4/7/2011 for a broad band connection by way of CASH which received by suneel verma on my customer enrollment form number-182618. But, Mr. Verma not received my phone after 10 July 2011 & not give me proper response when i do SMS then not replied after THEN I CALL him the other mobile number he pick my phone and told me some server problem so after 2-3 days your connection will be install. i will agree.On the starting i told to Mr. Suneel Verma i take a data entry work so if not done you told me so i arrange other mode of INTERNET because my data entry work loss per-day at least 300-400 Rs but he say not to worry i promise to u it will be install with in 4-5 days after pass his commitment date i call him but not pick my phone-([protected]) he remember my phone number so not pick my phone i call him other numbers he pick my call by other numbers and again he said its server problem plz wait 2-3 days more i am agree but after pass again 2-3 days connection not be install he send me a SMS (BHAI EVERYTHING IS DONE YOUR CONNECTION WILL BE INSTALLED BY TOMORROW) ON 14-JULY-2011 that sms save my in box but 15-july-2011 will be passed but connection will be not install after that i call him but he not pick my phone i send him sms to give me your senior number so he send me a number [protected] he told me thats name is-Mr. ANNAND so i call him 1st he pick my phone & i told my problem to his executive he said me i call him & that pick my phone all time he take me 2 days for installation of net connection i again agree but pass after 2 days he was same as his executive not pick my phone.so i want to fulfill my loss by THE AIRTEL COMPANY and take action thats employee of AIRTEL. Was this information helpful? | |||
 6 Comments | |||
Comments
Airtel Broadband Connection — Installation not done
Hi,I have applied for a Broadband Connection (Customer enrollment form
no: 2160220) on 18th March 2010 when a person (Yogesh: Ph
No.[protected], [protected] ) from Airtel came to Collect the
Documents and also took Rs 500 for installation of the Router. The
very next day the verification was done from Airtel and the concerned
person said that every thing is fine and the connection will be set up
in next 3 days. After waiting for 3days when i called them they said
there is a some problem and we can't provide connection and they will
send me a cheque for the refund of deposited money.
I want to find out which is the best way to taggle this problem. I
don't want to be in a worst situation, after 25 days airtel can say
that we have send you the cheque, if you havn't got it, it is not
Bharti's problem.
Suggest me the best way, how should i proceed further.
Thanks,
Rahul
[protected]
17-A, sec-15, Noida.
I am facing the same problem
No help from Airtel at all inspite of numerous calls and complaints.
Rahul Yadav
Ph:[protected]
rahul.[protected]@hcl.com
Business Analyst
HCL Technologies
Bangalore
No help from Airtel at all inspite of numerous calls and complaints.
Rahul Yadav
Ph:[protected]
rahul.[protected]@hcl.com
Business Analyst
HCL Technologies
Bangalore
sorry ... i want only my lapse security money ok
i cant need airtel net connection i summited case in consumer forum i want to full fill my loss... because data entry work agreement cancel and lapses my security money 15000/- so i dont need your connection ...ok
thanks & regard
DHARMVEER SINGH
INDRA NAGAR LUCKNOW
[protected]
i cant need airtel net connection i summited case in consumer forum i want to full fill my loss... because data entry work agreement cancel and lapses my security money 15000/- so i dont need your connection ...ok
thanks & regard
DHARMVEER SINGH
INDRA NAGAR LUCKNOW
[protected]
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airtel broadband net connection — not working net connection past 3 days
i am using airtel broadband connection but there is frequent disconnection in it . i have complained many times and thy come and repaired but the problem continued . now from past three days i am calling the customer care to register the complaint but they will say they will connect to concerned depatment and will put me on hold but no ones replies even for 40 minutes this happend nearly 8 times and they will say that they will give a call back to me but they never did i am really fed up by their worse responce pls do help. their behaviour was really worse .