[Resolved] Airtel - Broadband — No details provided for the connection status | |||
I have requested for a new Airtel Broadband connection in bellandur 3 weeks back (application number 598308), and has paid 3 months advance rental for the same (3450 Rs). when requested for the connection, they did technical feasibility and collected the documents from me (Prameela Enterprises), after collecting money and documents, they told that they will install the connection within 48 hrs, but no one turned back. when called, the sales officer is giving installation guy number, and the installation guy is saying that port is not available, and will connection when someone vacate that area. I told, to cancel the connection request in that case, and they asked me to contact prameela enterprises itself. Now nobody is picking up the call, then i registered the complaint to the airtel customer care (complaint number:[protected], but as usual no response from them even after 48 hrs... Either connection has to be provided, else they have to return the money. Was this information helpful? | |||
Oct 18, 2016 Complaint marked as Resolved Verified Support Feb 12, 2013 Airtel Customer Care's response Namaste, We would like to inform you that your concern listed 05 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com. Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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