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http://ineedthisonce.blogspot.com/2011/09/airtel-consumer-service.html
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I received the following mail from Airtel today:-
On Mon, Sep 12, 2011 at 4:45 PM, <[protected]@in.airtel.com> wrote:
Dear Customer,
This is to inform you that your concern has been noted and our team is
working on a resolution. At the outset, we apologize for the
inconvenience faced by you. We will get in touch with you for further
details of your concern as the need arises.
Regards,
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Connect with us 24X7 and we will be happy to assist you with a swift
resolution to your queries on all our products and services.
<http://www.orkut.co.in/Main#Profile?uid=[protected]>
<http://www.twitter.com/airtel_presence>
<http://www.facebook.com/pages/Airtel-Presence/[protected]>
<http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
>
On Mon, Sep 12, 2011 at 4:45 PM, <[protected]@in.airtel.com> wrote:
Dear Customer,
This is to inform you that your concern has been noted and our team is
working on a resolution. At the outset, we apologize for the
inconvenience faced by you. We will get in touch with you for further
details of your concern as the need arises.
Regards,
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Connect with us 24X7 and we will be happy to assist you with a swift
resolution to your queries on all our products and services.
<http://www.orkut.co.in/Main#Profile?uid=[protected]>
<http://www.twitter.com/airtel_presence>
<http://www.facebook.com/pages/Airtel-Presence/[protected]>
<http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
>
Dear Airtel Presence and the appellate,
I would like to know in how many days you (Airtel) disconnects Connection and in how many days Airtel (you) settle the account? I would like to have a copy of the Airtel broadband TRAI QOS report.
Also some lady named seema had called me (no. [protected].) when I sorted out information on records, she blankly refused for the same.Hence for this harassments, I am seeking out compensation for the disturbing, harassing and loss of peace of mind by the Airtel Telemedia Service.
I look forward for your reply!! Also please note that this mail is also posted on various public domains. I require the information where I should post the consumer court's notice, I have requested from the appellate desks location for forwarding the legal notices, who said she did not knew Mr. Surendra Sen, who is mentioned as the appellate person in the documents as with TRAI.
Provide me answers for the questions below:-
1) How many days you require to disconnect the connection?
2) How many days you require to settle the account?
3) Where is the location of the appellate desk?
4) Where a legal notice should directed in case of providing Airtel Telemedia consumer protection case?
5) Is there any direct number where we can directly speak with you/ your boss?
6) Can a meeting be arranged for me to get your signatures for the confirmation of the receipt of the mails? you can contact me for fixing the meeting point...
7) Who is Mr. Surendra Sen? What are his contact details ? Why he is not available on the Pune appellate desk? Why such information is provided to TRAI?
8) Why there is IVR and many multiple options for calling the Appellate as in Trai, it is stipulated that there should be easy access to the appellate?
Please reply for the questions above.
Regards,
I would like to know in how many days you (Airtel) disconnects Connection and in how many days Airtel (you) settle the account? I would like to have a copy of the Airtel broadband TRAI QOS report.
Also some lady named seema had called me (no. [protected].) when I sorted out information on records, she blankly refused for the same.Hence for this harassments, I am seeking out compensation for the disturbing, harassing and loss of peace of mind by the Airtel Telemedia Service.
I look forward for your reply!! Also please note that this mail is also posted on various public domains. I require the information where I should post the consumer court's notice, I have requested from the appellate desks location for forwarding the legal notices, who said she did not knew Mr. Surendra Sen, who is mentioned as the appellate person in the documents as with TRAI.
Provide me answers for the questions below:-
1) How many days you require to disconnect the connection?
2) How many days you require to settle the account?
3) Where is the location of the appellate desk?
4) Where a legal notice should directed in case of providing Airtel Telemedia consumer protection case?
5) Is there any direct number where we can directly speak with you/ your boss?
6) Can a meeting be arranged for me to get your signatures for the confirmation of the receipt of the mails? you can contact me for fixing the meeting point...
7) Who is Mr. Surendra Sen? What are his contact details ? Why he is not available on the Pune appellate desk? Why such information is provided to TRAI?
8) Why there is IVR and many multiple options for calling the Appellate as in Trai, it is stipulated that there should be easy access to the appellate?
Please reply for the questions above.
Regards,
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