[Resolved]  Airtel Broadband Punjab — wireless router committed at 500 billed 1500 in the bill

Address:

Punjab

very very bad service of airtel i am a dentist i done have time to write such kind of stuff but i am compelled by airtel to write this.
The email is written below is the email which i have sent to airtel i have talked to airtel personel 3 to 4 times
but nothing iss done till date
i have ordered for wirless router i called 121 and opted fast internet they offered 2 mbps plan i opted and also told to install wirless router they told that it will be 500 extra i agreed , after 2 daysmr anil came to install router while he was proceding to install i just talked that shoul i have to pay or billed 500 , he at once told this is for 1500 , i atonce told him not to install i was promissed for 500 so i called 121 and afetr cosversation they comitted me router for 500 and told me sir go ahead and install you will get discount of 1000 and he gave me complaint number which is[protected] , after assurance i got the modem installed , but i recieved bill of 1500 then i called 121 and talke to abhishek talking id was[protected] he told me that comittment t you was fake , so now rule out that is yhis my fault or airtel workers fault who are comitting fake.
i told abhishek that either resolve the problem now or cancell my line he told me request is sent to cancellation department you will have a call and your line will be cancelled but nothing was done and matter got disputed.

this is the service airtel providein to their 3 to 4 years loyal coustomers.
be aware when you plan to get airtel they will take stuff out o[censored]r pocket forcifully
i reques tairtel officials to resolve as i am ready to pay bill amount which is genuine or take router back an take ur money and reinstate my line.


Hello today my airtel no [protected] got disconected voice as well as dsl

as i mentioned earlier no one is ready to listen me i have talked earlier 0n 121 ,3 times to resolve the problem or take your router back i dont want it in 1500/-.

now same thing is hapenning again no one answered my mail and disconected my number,

as i mentioned earlier wave 1000 + service tax which ihave recieved in the bill.

also late fee of the bill if you confirm me the same i will deposite the money but i tink airtel punjab gained lot of coustomers and now they are not borthered aany more about their 3 to 4 years old ccustomers.

insted of resolving the matter you people are closing your eyes.

now listen carefully if the dispute is resolved i will not pay for this disconection time , you are taking matter into deep dispute i will be posting all my dispute to consumer forum , as i got loss of 20500 .00 inr today , as i was not able to swipe credit card of my patient.

so if you dont want to resolve the issue take your instrumets back and let me know your total bill amount after deducting the router charges, late fee ,service tax and i will pay the amount , now dont drag this matter any more i want solution tomorrow.

Best Regards

Dr A S Cheema



213 model town

jalandhar

punjab

[protected]

www.dentalimplantsjalandhar.com

www.implantdentistjalandfhar.com