Airtel — Forced VAS charges

Airtel — Forced VAS charges

G Gaurav Sharma from Noida, Uttar Pradesh

I have a complaint regarding VAS charges deducted from my father's post paid mobile connection ([protected]) active in Kurukshetra Haryana on his name (Dr. S.K.Sharma). It has been 6 months now and the charges of Rs99/- are put everymonth in mobile bill. My father has called up many times to customer service to unsubscribe this service. he even visited airtel office of Kurukshetra but of no avail. Such is the height o[censored]nprofessionalism that nobody from airtel has ever called up to listen to the grievence. Looks like we would need to look for other alternatives. Thanks Gaurav Sharma [protected] Was this information helpful? No (0) Yes (0)

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Comments

Suchita

from Delhi, Delhi

I receive the Friends Chat sms service ad everyday at least 3 or 4 times, despite calling and even applying DNDC. Despite this, I receive a message saying I have been charged for the service when I havent even applied for it! Where and how can I take this up with Airtel-Please advise-am fed up of this!

Jhanvi

from Pune, Maharashtra

Same is the case with me, filmybuzz service was activated automatically on my number, and on complaining they said they will unsubscribe and they vl return me the charges, its 15 days now no charges has been debited.. I think this problem is faced by all airtel customers, the only way i think is to complain in consumer forum only then they can take a serious action against all this..