I had paid airtel an amount of Rs 6500 for the activation of ISD roaming on 5th May 2008 for the number [protected] as i was supposed to go to Australia. When i went there i found that the service had not been activated so when i came back i asked for a refund in the August 2008. i was told i will get that back by 28th August 2008 which i havent been refunded till date. when i refused to pay my bills of my connection my services were disconnected.also i have been after the customer care people but they are of no help to me.
i feel that airtel is a big cheat company and is haressing its customers well. i need my money back. findly tell me a way to get my money back Was this information helpful? |
Till Date I am waiting for my refund.
My name- Ravinder Lohia
My Airtel Number- [protected]
15-May-2009: Deposited Rs.6500 - for ISD
02-Aug-2009: Deactivated ISD request
13-Aug-2009: Req# 27988608: Request for refund Rs.6500 - deposited for ISD
12-Sep-2009: Req# 28339855: Request for refund
Sep Oct Nov 2009: Many times I called but response was system down
03-Dec-2009: Req# 29720443: Request for refund Rs.6500 -
20-Dec-2009: Complaint # 30031366: call center executive said dispatched refund on 09-Dec-2009 and I will get soon. Promise 09-Jan
16-Jan-2010: Complaint # 30468148: Escalation to Shahid
08-Feb-2010: Complaint# 30849808