[Resolved]  Airtel — Airtel prepaid extra credit balance from account and service is not proper continuing

hello sir
i am using airtel prepaid mobile no [protected] in charkhi dadri haryana
i have debited recharge of rupess 333 on march 5, 2009 at 7:54 pm
i am using airtel Monthly gprs service, according to this service balance of rupess 299 should be credited from account, but all my debit balance is credited
and after renew of my service i am unable to use this service
i asked from customer care about this they asked for some time now 11 days is passed but there is no good response from them
on march 8th a complaint(no. 386978) is also registed in company they said we will update your balance till march 12, but till now my balance is Rs. 0.16 and my service is also not renew
customer care said the amount is credited from my account is detail:-

March 07{ Rs. 3.60
Rs. 74.00
Rs. 67.00}
March 08{ Rs. 5.40
Rs. 1.80}
the detail is given by customer care the total of this is n't equal to the our previuos balance
now they are n't talking with us everytime they said that the system is n't okay
now 11 days is already pass
but my balance is now Rs 0.16 and my airtel monthly gprs service is also not renew
now tell me what to do??