[Resolved] Airtel — Cancel My mobile no | |
Hi, Even after continous effort, my account is still not cancelled. It is been very frustrating for me, I have been paying the bill for the past 6 months WITHOUT USING THE MOBILE. Now I am in USA and I can NO LONGER USE THE SIM, PLEASE CANCEL MY ACCOUNT IMMEDIATELY. From frustrated Customer Srinath D -----Original Message----- From: [protected]@airtel.in [mailto:[protected]@airtel.in] Sent: Tuesday, March 31, 2009 10:24 PM To: D, Srinath Subject: Re: (Mobile No:=[protected] ) Cancel Mobile no - [protected], Mobile Account no[protected] Message From <[protected]@Dell.com> [REF:[protected]] Dear Mr. Srinath, Thank you for contacting airtel. We understand from your previous interaction dated on 29/03/09, you have expressed your concern over the delay in disconnection for your mobile number [protected]. We understand your concern and will work towards to resolving the same. Your concern for delay in disconnection has been registered and the Service Request number for the same is 27115885. We would revert to you by 13/014/09. For further assistance, mail us at [protected]@airtelindia.com. We value your association with Airtel. Warm Regards, Mohamed Customer Care Executive Bharti Airtel Limited ---- Original Message ---- Hi, t was not canceled and i was receiving bills and i could see that the connection is still in active state. I raised a complaint about this on 3 of February 2009, to the customer care center, Somebody named SATHISH from cancellation department told me that it would be canceled within 24 hrs. On 12 march 2009 I saw that it was still active, so I called up the customer care on the same day, they told me to clear the outstanding, WHICH I WAS NOT AT ALL USING, still I cleared on the same day through online payment and the call was transferred to same person SATHISH from cancellation department, he regretted for the inconvenience and again told that he would ask the concern department to cancel it and he assured that it would be cancelled within 24 hrs. It was deactivated the next day, however I could see it active state on 31st of March. Now I am staying in Nashua U.S.A and I will not be able to use the sim card nor talk to the customer care, I kindly request you to cancel my airtel postpaid connection immediately. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
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I am Srinath D, I have been using airtel post paid connection until December 2008, as I planned to move to U.S.A, I requested to cancel my connection in airtel customer care center( Indira nagar, Bangalore) on 11 on dec 2008, but it was not canceled and i was receiving bills and i could see that the connection is still in active state. I raised a complaint about this on 3 of February 2009, to the customer care center, Somebody named SATHISH from cancellation department told me that it would be canceled within 24 hrs. On 12 march 2009 I saw that it was still active, so I called up the customer care on the same day, they told me to clear the outstanding, WHICH I WAS NOT AT ALL USING, still I cleared on the same day through online payment and the call was transferred to same person SATHISH from cancellation department, he regretted for the inconvenience and again told that he would ask the concern department to cancel it and he assured that it would be cancelled within 24 hrs. It was deactivated the next day, however I could see it active state on 31st of March. Now I am staying in Nashua U.S.A and I will not be able to use the sim card nor talk to the customer care, I kindly request you to cancel my airtel postpaid connection immediately.
Please help me out in this regards. It has been very frustrating for me to go over this.
My post paid connection number is: [protected].
Mobile Account no:[protected]
Consider this as my authorization to cancel my connection and PLEASE CANCEL MY CONNECTION IMMEDIATELY AND DEACTIVATE MY SIM CARD.
Thanking you
Srinath D